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Debt Collection Software: Understanding the Options That Keep You Paid

Your company wouldn’t be in business if the leaders didn’t have the drive to make money. When your customers aren’t paying for the goods or services they received, you need to collect. While most accounts receivable solutions have some basic followup and reporting functions for past due accounts, you may need a more robust collections software solution. Read on to find out more about the collection software options that are available to you.

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Find out why thousands of businesses trust Find Accounting Software to help narrow down thousands of options to a managable list of top recommendations. There’s no pressure, no obligation, and no cost. Sound good? Let’s get started!

The companies and representatives you sent our way were prompt and thorough… I definitely would recommend your company as a means to exploring options with qualified providers. — Bruce Conley
Your service saved me some very valuable time and hooked me up with some excellent resources. Thanks for providing this top-notch service. — Linda Vittori
Thanks! Having a service like this to help navigate the ocean of accounting software and help identify potential good-fits without having to delve through numerous bad-fits is of tremendous value! — Mark Carpenter

Collections beyond accounts receivable

Whether your company handles collections internally or you are a business that provides collection services to other companies, finding the right software to manage past due accounts is critical. Chances are, if you are reading this article, you have more than a couple of past due clients. Below is a list of collections software features that can help you collect a higher percentage of your outstanding receivables, more quickly:

  • Customer profiles and invoice records. Have customers with multiple invoices or accounts? Under their profile, you can track all account/invoice numbers, date of initial transaction, total amount owed (prior to any payments), payments owed and amounts outstanding. Prioritize these invoices as well.
  • Contact planning and tracking. Debt collection software not only tracks customer information and payment information, it also allows you to track contact attempts and notes on each contact or contact attempt. Detailed contact records can help you identify what method of communication or approach is most effective with a given client or with your client base overall. A standardized approach to follow up can help assure you are optimizing the success of your collections efforts.
  • Payment processing. Once you have came to terms with the delinquent customer, the ability to easily enter the payment information and process the payment immediately is crucial.

Additional functionality

  • Skiptracing
  • Credit Bureau Reporting
  • Scripting for calls
  • Record and track legal proceedings
  • Scheduling - assign tasks or clients to your staff
  • Maintain historical information by customer and by account debt
  • Process credit card and ACH payments
  • Document management
  • Customer portal-allowing customers to make payments and view account information
  • Letter generation
  • HIPAA compliance
  • Integration with phone systems and auto-dialers

Software setup and accessibility

There are a number of options available for installing a new debt collections system.

  1. Stand alone or integrated. If your company deals with a significant volume of customer payments or a higher than normal rate of collections, it may be worth it to invest in ERP software that includes integrated collections software. Alternatively, there are many add-on programs that are designed to extend the functionality of standard AR to provide more robust collection tools.
  2. Purchase versus rent. Do you prefer to purchase the software and own the program or prefer a solution that you are renting with a monthly subscription?
  3. Install locally or hosted. If you prefer to purchase the software, do you prefer to install the software on your own servers or prefer to have the vendor host the program on their servers?

Whether you are buying or renting, installing locally or hosted, we can help you find the right solutions based on your organizations specific needs. If you’d like to find the right collections software for you, our free software search service is a great way to find the top relevant options for your needs. Get started today!

Popular Collection Software Products

Looking for great collection software options? Below you can check out a list of the products most commonly considered by others searching for collection software. The list on this page is based on many years of real software matches. But everyone’s needs are different. Browse for fits with your specific requirements or let us help you identify your top options.

Which software is right for you? Get quick and accurate recommendations.

What if you could simply tell someone about your software needs and they’d find your best choices? Look no further. We’ll listen to your needs and find your top software matches. That’s it. There’s no pressure, no cost.

The companies and representatives you sent our way were prompt and thorough… I definitely would recommend your company as a means to exploring options with qualified providers. — Bruce Conley
Your service saved me some very valuable time and hooked me up with some excellent resources. Thanks for providing this top-notch service. — Linda Vittori
Thanks! Having a service like this to help navigate the ocean of accounting software and help identify potential good-fits without having to delve through numerous bad-fits is of tremendous value! — Mark Carpenter
  • AR Collections Manager by Progressive System Solutions

    Track your customer collections efforts within SL. Collection screen allows you to view all documents owed by a customer. Enter collection notes for one or all outstanding invoices. Update Promised Pay date and print reports of contacts made....

  • AR Collections by Isis

    AR Collections is a powerful, intuitive and user-friendly collections system. The AR Collections module directly increases your firm's bottom line by enabling users to track customer collection information and notes by customer or specific...

  • Intacct by Intacct

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  • CoreCOLLECT by CoreCard Software

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  • Sage 100 by Sage

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  • Anytime Collect by e2b anytime apps

    Anytime Collect is a cloud-based accounts receivable collections management system integrated to popular accounting systems from leading publishers such as Intuit, Sage Software, Epicor, and more. Anytime Collect enables finance professionals to...

  • AR Collections Manager by Progressive System Solutions

    Track your customer collections efforts within SL. Collection screen allows you to view all documents owed by a customer. Enter collection notes for one or all outstanding invoices. Update Promised Pay date and print reports of contacts made....

  • Emagia Enterprise Receivables Management Suite by Emagia

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  • SimplicityCollect by SeikoSoft Inc

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  • Lariat by Lariat Software

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  • eCollections by Sentinel Development Solutions

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  • EZ Collector by EZ Soft

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  • Assist 2K by Rennie, Lindsey and Associates

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  • Focus I ERP by Focus Softnet, LLC

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  • MasterTools ‑ Manufacturing by Online Computing

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  • Flamesoft Cloud Based ERP by Flamesoft Systems

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Your Collection Software Recommendations

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