Speak to an Independent Software Expert Now
(800) 827-1151 8am-5pm (ET)

Business Process Outsourcing: Are Managed Services Right for Your Company?

A capable ERP program is a cornerstone of financial and operational management for most successful businesses. But more and more companies are looking to augment, or even partially replace, their enterprise software with outsourced managed services. In many cases, working with a business process outsourcing (BPO) provider is an attractive alternate or supplementary approach. Software investments help companies improve efficiency, lower operational costs, and achieve other business goals. An outsourcing approach provides many of the same benefits. But, it also offers some additional unique value propositions. Read on, to find out more about the outsourcing option and if it’s relevant to you.

Overwhelmed? We’ll help you find your ideal software solution, absolutely free!

Find out why thousands of businesses trust Find Accounting Software to help narrow down thousands of options to a managable list of top recommendations. There’s no pressure, no obligation, and no cost. Sound good? Let’s get started!

The companies and representatives you sent our way were prompt and thorough… I definitely would recommend your company as a means to exploring options with qualified providers. — Bruce Conley
Your service saved me some very valuable time and hooked me up with some excellent resources. Thanks for providing this top-notch service. — Linda Vittori
Thanks! Having a service like this to help navigate the ocean of accounting software and help identify potential good-fits without having to delve through numerous bad-fits is of tremendous value! — Mark Carpenter

What is BPO?

Business process outsourcing is a service offered by a third party allowing you to outsource select business processes. Typical providers of BPO services include business management and technology consultants, accounting firms, and even software VARs.

A BPO provider will leverage technology to capture and process data on your behalf. Business process outsourcing is designed to create operational efficiencies. Companies that offer BPO managed services are not necessarily looking to take over your accounting (although some can if you wish), rather they are looking to act as a back office for your business, taking on any process you’d like to outsource.

What BPO services are available?

BPO services are available in a variety of business areas including:

  • HR/payroll. Outsourcing payroll is one of the most popular BPO services. Payroll is predictable, relatively standardized work that differs little from business to business, relative to many other business processes. It is an ideal candidate for leveraging economies of scale and the advantages of more powerful software. Many HR processes can also be outsourced as well.
  • Accounting. There are quite a few accounting processes that can be outsourced. In fact, in some cases, companies may opt to outsource the entire department. Accounts payable, accounts receivable, and financial statement generation are examples of functional accounting areas that may be outsourced.
  • Business intelligence. BPO services related to business intelligence are focused on turning data into actionable business information. BPO providers utilize superior analytics software to help deliver insights into challenges such as optimizing performance, improving product and service quality, and identifying market opportunities.
  • Document management. Managing document storage and access across the enterprise can be a challenge. BPO services generally look to accomplish a few key goals related to document management: minimizing reliance on paper, promoting collaboration, and maintaining single, updated versions of documents rather than redundant data.

Why are companies choosing the business process outsourcing route?

The quest to lower operational costs, improve product and service quality, and streamline processes is fueling interest in BPO services. But, those business objectives are also driving interest in purchasing improved ERP software.

The BPO approach has a number of unique value propositions that are worth considering:

  • BPO allows companies to focus on core competencies.
  • Capital expenses associated with large ERP investments can be smoothed over time with a service approach.
  • Outsourcing reduces the need to support software internally.
  • BPO provides access to vendor expertise which may be beyond what is present within internal resources in a given area.
  • Various operational risks can be reduced through BPO with service contracts and improved resource continuity.
  • The caliber of the software, including automation capabilities, can be much higher with BPO because of economies of scale.

Assessing objections to business process outsourcing

Business process outsourcing is not for every company. Companies may have very well have concerns about costs, control, and other factors.

Let’s take a look a closer look at some of the major objections to the outsourcing approach:

  • Control. The idea of turning over key business processes to a 3rd party can be a bit scary. While much of the concern can be mitigated with careful planning, supervisory visibility into outsourced processes, and service contracts, the fact remains that there is a control and trust element to the decision to be considered.
  • Costs. The cost equation is exactly that. An equation. There are pluses and minuses to consider. What’s the likelihood of improvements in efficiency or actionable business intelligence via BPO? What’s the predicted financial value of these improvements? How do the outsourcing costs compare to salaried internal employees? What’s the financial of upside of allowing internal employees to focus on core competencies? There is much to consider when it comes to evaluating the BPO cost equation.
  • Change. Leveraging a 3rd party for BPO will introduce a significant agent of change into the organization. Again, this can be a pro or a con. Employees may wonder about their role in the new environment. There will be an adjustment period to the new approach. Will the change be disruptive or transformative? It’s an important question to consider before making your decision.

Connecting with BPO providers

A developing resource for BPO services can be found in the accounting and ERP software market. Many companies who sell and support accounting and ERP solutions have expanded their offerings to include managed BPO services. If you’d like to connect with local BPO providers, we can assist with our free matching service.

Popular Business Process Outsourcing Products

Looking for great business process outsourcing options? Below you can check out a list of the products most commonly considered by others searching for business process outsourcing. The list on this page is based on many years of real software matches. But everyone’s needs are different. Browse for fits with your specific requirements or let us help you identify your top options.

Which software is right for you? Get quick and accurate recommendations.

What if you could simply tell someone about your software needs and they’d find your best choices? Look no further. We’ll listen to your needs and find your top software matches. That’s it. There’s no pressure, no cost.

The companies and representatives you sent our way were prompt and thorough… I definitely would recommend your company as a means to exploring options with qualified providers. — Bruce Conley
Your service saved me some very valuable time and hooked me up with some excellent resources. Thanks for providing this top-notch service. — Linda Vittori
Thanks! Having a service like this to help navigate the ocean of accounting software and help identify potential good-fits without having to delve through numerous bad-fits is of tremendous value! — Mark Carpenter
  • PowerPM Practice Management Software by Commercial Logic

    OVERVIEW - PowerPM is a full featured practice management product with integrated CRM, Contact Management, billing, accounts receivable, and management information systems. PowerPM works in conjunction with other Commercial Logic products...

  • Drake Tax Solution by Drake Software

    The Tax Software includes: * Electronic Filing… Electronic filing with Drake Software is fast, easy, and free. There are no per-return transmission fees, no third-party e-filers, and no hassles. We know how important safety and reliability...

  • BigTime by BigTime Software

    BigTime Software is an award-winning time and billing app: named one of the top T&B apps of 2012 by Accounting Today. The cloud-based system allows remote and/or mobile accessibility anytime and anywhere internet connection is available. Why...

  • EasyACCT by Intuit

    Intuit EasyACCT Professional Series provides comprehensive functionality for accounting firms including: * Client Write-up * General Ledger * Payroll * Customized Financial statements * Accounts Payable * Accounts...

  • Tabs3 by Software Technology

    ##Tabs3 Billing Tabs3 Billing is reliable, award winning software designed for law firms. It makes it easy to get your bills out quickly, and manage the business side of your firm. Automatically e-mail PDF statements to clients one at a time, or...

  • INTERAC Public Accounting System by Intersoft Systems

    The INTERAC Client Accounting suite is much more than just an accounting system. It is a tightly integrated, flexible, user friendly suite of accounting and management applications which will enable your team to become even more productive and...

  • Acumin by Dexco

    Acumin is designed as an integrated solution for Law Firms. At the heart of Dexco's unique value proposition is the provision of an industry leading ERP solution; Acumin, coupled with a comprehensive Business Process Management and Automated...

  • Clear Biz by Clear Biz

    Clear Biz helps Accounting Professionals take control of their practice. The program was specifically designed to effectively manage clients, tasks/deadlines, personal and corporate taxes, billing and much more. The software includes built-in...

  • Sage Timeslips by Sage

    Best suited for: *Small businesses with 1 to 50 employees* Sage Timeslips helps make our customers more profitable and efficient by providing flexible, full-featured, powerful time and expense management and billing for professional...

  • SugarCRM by SugarCRM

    SugarCRM makes CRM simple. As the world's fastest growing customer relationship management (CRM) company, SugarCRM applications have been downloaded more than seven million times and currently serve over 850,000 end users in 80 countries. Over 7,000...

  • BillQuick by BQE Software

    Flexible, Award-Winning Billing—Choose from 150+ invoice templates that organize your information beautifully. Automate bills to go out on the schedule of your choice to keep cash flow coming in smoothly. * "The Select Items in reports will...

  • CIS (Core Information System) by Kobelt Development

    CIS is an integration of the core entities and functions found in most commercial information. Modeled using the SYNON CASE tool, the business objects and methods of CIS allow you to customize your system to meet your specific needs, and add value...

  • DacEasy by Sage

    DacEasy is a powerful, easy-to-use, complete accounting solution that has been winning awards and satisfying users for more than a decade. At the core of DacEasy is a series of fully integrated modules that give you vital information that's key to...

  • AvaTax ST by Avalara

    AvaTax ST has three significant capabilities: address validation (for correct identification of tax jurisdiction); accurate sales and use tax calculation which considers each invoice line item, product taxabilities, and customer exceptions, local...

  • PayDirt Payroll by QLab Systems

    PayDirt Payroll is the best payroll solution for clients with difficult payrolls that require the distribution of wage and benefit expenses to multiple departments, or have many union-style benefits and deductions. PayDirt Payroll is a...

  • Beyond Software by Beyond Software

    Built with project oriented organizations in mind, Beyond Software makes it easy for you to manage projects and run your business. Our all-in-one project management and accounting software ties together project management and accounting in one...

  • Sage CRM by Sage

    Over 12,000 small and medium-sized organizations in 70 countries use Sage CRM every day to manage critical sales, marketing and customer service activities, helping them to find new customers, close sales faster, and build lasting, profitable...

  • QuickBooks Premier by Intuit

    QuickBooks Premier builds on the sound foundation of QuickBooks Pro giving you additional industry specific features. The system is available in a General Business Edition. However, it is also available in several Editions that provide...

  • Unanet Project Portfolio by Unanet

    Unanet Project Portfolio comprises a complete Professional Services Automation (PSA) solution with Resource Requesting & Management, Project Management, Project Accounting, Invoicing and Revenue Recognition, Timesheet Management, Expense Management...

  • QuickBooks Pro by Intuit

    QuickBooks, with more than 80% retail market share and over 2 million users, is the undisputed leader in accounting software for small businesses. Intuit designed QuickBooks to bring complete financial management capabilities to small business...

  • CYMA IV Financial Management System (FMS) by CYMA Systems

    CYMA Financial Management System (FMS) represents the most sophisticated accounting, payroll and human resources software solution on the market for mid-sized businesses. CYMA FMS provides accounting and payroll functionality powerful enough for the...

  • Apogee ERP by Vision/R4

    The apogee enterprise solution is a truly integrated cross-industry world class ma-nagement software. Designed with a modular concept, each application software fulfills a specialized role in the support of the client’s mission. Organized...

  • QuickBooks Online by Intuit

    Anytime, Anywhere, Anyone Accounting: Connecting Multiple People and Locations via the Web QuickBooks Online is the most flexible way to link multiple users and locations to their business finances-anytime, anywhere. It has the accounting...

  • CloudLink by CloudLink ERP Solutions

    CloudLink has taken many of the business functions used daily and has moved them to “The Cloud” so your business can be managed from anywhere, at any time, and from any device. CloudLink provides powerful business tools combined into a single login...

  • Sage BusinessWorks Accounting by Sage

    Best suited for: - Small companies with 10-50 employees If you're looking for an accounting system that virtually anyone can use, provides extensive reports instantly, and can grow with your business, then Sage BusinessWorks Accounting...

  • VisionCore by Comtech Solutions Worldwide

    About VisionCore VisionCore is an All-in-One ERP application that tightly integrates all modules eliminating the need for your business to purchase multiple applications. VisionCore offers a complete solution for SMB's that need integrated...

  • Genesis Total Solution by Genesis Total Solutions

    Our applications can be used on many different platforms including Windows, Linux, Unix and MPE. We have both in house computer based and web based solutions available. If you couple our large number of application modules running in accounting,...

  • Sage Fixed Assets by Sage

    It's an unfortunate reality that many companies and organizations overpay thousands, sometimes even millions, in insurance and tax costs due to improperly or ineffectively managing and depreciating their fixed assets. Sage FAS Fixed Assets provide...

  • BNA Fixed Assets Solutions by Bloomberg BNA

    The BNA Fixed Assets product line from BNA Software offers data entry, data management, and reporting capabilities beyond any other program you might be using. BNA Fixed Assets' unique Open Timeline gives you unparalleled flexibility and...

  • EmpowerFinancials by EmpowerFinancials

    EmpowerFinancials is a family of integrated modules for accounting, distribution and...

  • Deltek Vision by Deltek

    Powerful Software for Project-Related Businesses At any given moment, effective decision-makers need to understand how your business is performing, why problems occur, the impact on the business, and what you can or should do to enhance...

  • Executive Series by Searer Business Technology

    Executive Series Executive Series is a completely integrated accounting solution with strong drill down capabilities. Executive Series is fully customizable through source code to meet the unique needs of your company. Standard features...

  • InFocus by Clearview Software

    InFocus is a all encompassing financial management solution that is functional in the following areas of your business: * Accounting * Billing * Project Management * Project Reporting * Project Forecasting & Planning * Resource...

  • PROPHIX by PROPHIX Software

    PROPHIX is a multi-user financial software application used by thousands of users worldwide for Budgeting, Planning, Financial Consolidation, Management Reporting and Analysis. PROPHIX offers the familiarity of a spreadsheet-style interface with...

  • Dynacom Enterprise ERP by Dynacom Technologies

    With the Dynacom Enterprise solution, Dynacom offers you a new way of thinking your business. Tailoring your business management solution according to your specific needs is a great way to reduce costs and maximize productivity and...

  • OpenPro ERP by OpenPro Web Based ERP Software

    OpenPro Web Based ERP Software enables companies to manage all key business operations in a single, integrated system, which includes customer relationship management, supply chain, order management and fulfillment, inventory management, finance,...

  • Vertex Sales Tax RateLocator by Vertex

    Vertex Sales Tax RateLocator is desktop software that provides all U.S. and Canadian sales, use and rental tax rates at the component part level, and it also includes a combined rate. Additionally, it includes taxability charts and state contact...

  • Vertex Sales Tax Q Series by Vertex

    Vertex Sales Tax Q Series blends the most accurate and timely state and local tax research in the industry with advanced open systems and Windows® technology to take you to a whole new level of tax compliance confidence. Its architecture...

  • PrintBoss by Wellspring Software

    PrintBoss is a Windows product designed to capture data from Windows accounting packages and combine the data with digital forms. This allows your accounting documents to be printed on blank white paper, or in the case of checks, on blank check...

  • rePORTAL ‑ web portal for FRx and Crystal reports by Shahrabani & Associates, LLC

    rePORTAL is a cost-effective solution for small and medium-sized companies that need to manage and distribute reports and information to employees and customers. It allows firms to manage, schedule and distribute FRx and Crystal reports, as well...

  • CONTROL by KCI Computing

    CONTROL® integrates all financial management functions, processes, and data. It provides one shared repository of business rules and data and one point of maintenance eliminating disconnects or different versions of the truth. It gives you the...

  • Purchasing Management eXtra by Bellwether Software LLC

    Purchasing Management eXtra is a complete end-to-end procurement system that operates in a purely paperless mode. It is available in the Express Version and the SQL Version. PMX's SQL version requires Microsoft SQL Server 7.0 or higher to be...

  • JD Edwards EnterpriseOne by Oracle

    JD Edwards EnterpriseOne is a complete suite of modular, pre-integrated industry-specific business applications designed for rapid deployment and ease of administration on a pure internet architecture. It is ideally suited for organizations that...

  • Jet Reports by Jet Reports

    Finally, Excel reports that help you run your business. No programming knowledge required. You can save time previously spent copying and pasting data. You can save money previously spent on expensive, complicated reports that are obsolete...

  • W2 Mate ‑ W2 and 1099 Form Software by Real Business Solutions

    W2 Mate is the easiest and fastest W2 and 1099 Forms printing software. W2 Mate prepares forms W2, 1099-Misc, W3 and 1096. Supports printing SSA-Approved laser substitutes for W2 Form Copy A and W3 on regular white paper, which eliminates the need...

  • Fixed Assets by Progressive System Solutions

    An Enhancement Product for Microsoft Dynamics SL Benefits Fixed Assets allows you to either bring in assets from the Accounts Payable module and edit or manually enter from this screen in Dynamics SL. It allows for Asset Depreciation...

  • Loan Management System by Progressive System Solutions

    This is an Enhancement Utility/System Module for the Microsoft Dynamics SL (formerly Solomon) suite of accounting applications, developed to integrate with, look like, and perform like the Dynamics SL Modules. This Utility/System requires a...

  • Exact Globe by Exact

    Exact Globe is a commanding and versatile ERP business solution that allows organizations to gain a deeper insight into the operational health of their business --- across all departments, as well as with customers, suppliers, and vendors. Exact...

  • ConsignmentTill by RJFSOFT

    ConsignmentTill is a point of sale and inventory management system designed specifically for shops selling on consignment. Capable of handling commissioned as well as “buy-outright“ items, ConsignmentTill features automated inventory...

  • accountsIQ by AccountsIQ

    accountsIQ is a full featured multi-currency business and accounting software solution delivered as a pay per use service. It uses the latest technology to allow full collaboration across multiple businesses, at anytime from anywhere, via the...

Your Business Process Outsourcing Recommendations

Ready to find out which software solutions are best suited for your needs? Great! Understanding that you’re motivated to find business process outsourcing gives us a great start. We’ve helped companies of all shapes and sizes meet their business process outsourcing needs. With a bit more information about your unique requirements, we’ll narrow down to your top options. Let’s get started!

d
What functionality do you require? (check all that apply)
How may we best reach you with follow-up questions? A brief, free needs-analysis conversation helps us identify your top software recommendations.
RequiredFull name, pleaseNice to meet you!
(no abbreviations, please)RequiredThank you!
(we don’t spam, ever)RequiredFormat: bob@example.comValid Email Address
(why do we ask?)RequiredFormat: (555) 555-1212Valid Phone Number
RequiredFormat: 90210, K1A 0B1Valid Postal Code

Your unique business needs cannot be fully articulated in a short web form. That's why, completely free-of-charge, we conduct a ten-minute needs-analysis discussion with people like you who need accounting software. This is not a sales call, and you will not be pressured to buy anything.