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A work force management system from ZSL Inc.
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Fieldpower is a Comprehensive Work Force Management Solution with advanced features not found in any other competing application – advantages that make your investment much more valuable. FieldPower is a very effective service management software for a wide range of service companies providing an automation solution to manage field workforce. Fieldpower’s mobile service software can be used in multiple devices like iPhone, iPad, Android, Windows Mobile, psion, intermec, slates, notebooks, tablets, laptops and slates. FieldPower is a leading commercial Field Service Management solution that is currently utilized by large to medium size business in many regions, works across multiple time zones and languages around the globe.

One of the primary attributes of FieldPower is the ability to optimize service operation efficiencies through picking the right technician, with the right skill, at the right time, with the right equipment and parts at the lowest cost per job. Allocating the right resource of manpower and material with optimized routes is accomplished with a complex proprietary algorithm that adjusts with client configuration in the application.

FieldPower® offers numerous benefits by reducing customer missed appointments, cutting down cost by improving the ratio of repair time to drive time, service levels, improving internal efficiencies and increase customer satisfaction. FieldPower is available either as a hosted application or as an on premise application, according to client requirements and preference.

Key Modules:

  • Schedule Optimization
  • Real Time Dispatch
  • Location Based Services
  • Manage Multiple Vendors/Locations
  • Field Service Results Reports, Graphs, Maps
  • Forecasting and Market Analysis
  • Mobile Field Service
  • Back Office Integration with Field Service Software
  • Inventory Management

The suite of products offer the following features:

  • User Friendly and adaptability to the system is quick
  • Scalable Architecture / Web based
  • Route/Service Optimization vis-a-vis Efficiency Savings
  • Reduced Travel costs
  • Reduced Overtime
  • 1st call scheduling based on 8 Variables
  • Intelligent Monitoring & Management using Analytics
  • Enhanced a) Cost Savings b) Ratio of Schedulers to Field force c) Customer satisfaction
  • Increased Retention of Service Revenues
  • Prestigious client base

FieldPower’s Value Proposition

  • Track Record and Experience: Have been in Work Force Management for more than 15 years and 30 years of IT experience
  • One Stop Shop – Offering Comprehensive Solution, Off-The-shelf capability with limited customization and vast integration capability that will clearly be a biggest advantage that our solution has over its competition.
  • Pioneers at Best Practices in Field Force Management solution across various verticals with many implementations in Telecom and other industries globally.
  • High QoS & Low CoS - High Quality & Low Cost Service Offering through our Global capability & extensive Technology Experience. Our expertise in implementing similar solutions itself is a demonstration of Quality Standards we maintain while executing projects.
  • Intelligent Scheduling & Dispatching (ISD) helps substantial cost savings can be achieved as a result of reduced gas consumption
  • Increasing Ratio of Technicians Vs Dispatchers and Decrease the Learning Curve of Dispatchers and Technicians
  • Unparalleled Dedication/Commitment to Industry with 30 years of IT/Product Development experience and Technology market Place by its People, Process and Procedures.
  • Global Experience Local Execution: Access to virtually global development workforce capable of ramping up/down seamlessly with Rapid Application Framework models.
  • Multilingual and Internationalization - Supports Multi-language and localized to work in many continents, North America (English/French), Europe, Asia Pacific & Middle East (English/Arabic).
  • Multi Time Zone - Supports customer and Technicians crossing Multiple Time Zone inclusive of Day Light savings.
  • User Friendly and intuitive, quick and easy learning to use the system
  • Secure Web based environment, easy upgrades and enhancements
  • On Premise and Cloud based offering

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