Is Customer Relationship Management right for your business?

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Zavanti understands that organisations providing Social and Affordable Housing have specific processes, requirements and regulatory needs. We also understand that ideally you need the capability to manage properties, assets, facilities, tenants, prospective tenants and landlords within a single solution.

Unlike commercial property developers and managers, Social and Affordable housing providers have responsibility for ensuring the equitable supply and availability of housing options, based upon specific customer demographics and income. This information is one of the key drivers in your calculations for rent and purchase modelling.

Features:

  • Facilities forecasting
  • Waitlist Management
  • Rent calculations and reviews based on Centrelink reported income
  • Reporting on occupancy rates
  • Condition Assessments
  • Tenant and property histories
  • Asset lifecycle management
  • Maintenance management
  • Integration with social services systems
  • Works Management
  • Tenant Portal
  • Contractor Portal
  • Document management

The Zavanti Property solution has been designed specifically to cater for the development, supply and management of all types of properties. The solution enables your specific property valuation calculations to be supported and the configuration of specific functionality and business process, to meet your needs.

Zavanti CRM for Affordable and Social Housing is built on the Microsoft Dynamics CRM 2013 platform leveraging the new process driven UI, Multiple different Process can be defined and executed against and across multiple entities (e.g. Property, Units, Maintenance etc.) making the solution intuitive and easy to use. With powerful search and waitlist capabilities the solution can match an available property against specific tenant demographics and either enter into a lease or waitlist.

Integration with Zavanti ERP enhances the solution to include monthly batch runs of rental payments, categorized ad-hoc payments like repairs and maintenance, bond payments. A pre batch run of invoice reports, audit exception reports invoice reports are also available.

Other Applications

The following applications are designed to work hand-in-hand with Social & Affordable Housing:

"Social & Affordable Housing" is part of the Customer Relationship Management (CRM) line of products, developed by Zavanti.

Related Products

The following software product lines are also offered by Zavanti: