Is Xactium GRC Cloud right for your business?

Xactium GRC Cloud is a great fit for many businesses. Find out if it's the right choice for you! Are you looking for a Xactium GRC Cloud demo, technical support, product or pricing information or to simply to compare Xactium GRC Cloud with competitive options? Quickly get answers and the information you need.

Incident Management Software

Xactium Incident Manager is a flexible and scalable cloud based incident management software solution. It’s ideal for capturing, tracking and managing incidents, including the resulting actions needed to remediate them.

Xactium’s Incident Manager is used by Insurers, Banks and Utilities to track a wide variety of Risk Events. Incident Manager has also been used to help manage large events, such as the London 2012 Olympics.

Xactium’s solution allows you to efficiently evaluate the criticality of an incident, automatically assign it to relevant stakeholders, and create and track actions needed to resolve the incident. In addition, powerful reporting and dashboard tools enable you to gain an overall picture of current incidents and the status of their remediation.

Report and Track Incidents

With our incident management solution you can report incidents of any type, including fraud, non-compliance and security threats. Associate incidents with specific business units or desks and describe their root cause.

Manage Investigations

Assign a lead investigator to the incident and put in place automated workflow rules for managing the incident lifecycle, including automated escalation rules and email notification.

Review and Approve Incident Remediation

Link incident management tasks to specific remediation actions and assign them to relevant stakeholders. Make use of powerful approval process capabilities to manage approvals of remediated incidents and post-remediation activities.

Monitor the Status of Incidents

Utilize powerful reporting and dashboard tools to track incidents by type, role, business unit and priority. Schedule automatic report updates to managers by email. Gain an oversight of trends and activities.

Create an Incident Portal

Ensure timely reporting of incidents across your team. Facilitate onsite incident reporting with customisable branding for a consistent user experience.

Record and track Incident Management issues in real-time using Xactium Incident Manager

Xactium Incident Manager can now be extended to support the real-time management of issues and incidents. Track and manage high volume issues as they arise without having to manually refresh screens and dashboards. Automatically filter Incident Management issues by severity, functional area, location or create a custom filter. Rapidly share issues with relevant stakeholders across multiple business areas and locations to coordinate efficient resolution. Keep your team informed with instant updates and notifications on issues relevant to them on any device.

  • Current Situation Dashboard - gives a real-time snapshot of information across multiple business areas.
  • Share custom issue updates - with relevant parties and stakeholders
  • Priority Issue Dashboard - show latest issues by importance
  • Expanded filtering by issue - filter by custom field
  • SMS notification - send out SMS notifications to flag new issues or status changes
  • Mobile integration - supports mobile access to issues and dashboards
  • Daily Reports and Handovers - automatically generate and email custom issue summary reports
  • Document actions - for retrospective analysis

Other Applications

The following applications are designed to work hand-in-hand with Incident Manager:

"Incident Manager" is part of the Xactium GRC Cloud line of products, developed by Xactium.