Customer Orders

Servicing your customers in the 21st Century will not be “business as usual.“ S2K answers the call with the most exciting customer service application available today. The features of S2K's customer service application combined with an attractive graphical design and very quick access make it an unbeatable solution for your customers.

Using the latest technology, you can select items from the customer's shopping list for easy entry, e-mail an order confirmation or follow-up with S2K's integrated contact management system.

For e-business transactions, your customers can enter orders directly from your web site and check stock availability, account status and order status.
With complete integration to all other S2K applications, order entry gives the users unlimited access to the information needed to process orders more efficiently. During order entry, users can inquire into customer and item files at the touch of a key.

And because transactions are processed in a real-time environment, current information is immediately available.

Tracking orders through the warehouse is effortless using S2K's RF bar-coding system. Using this technology, you can assure picking the right products and letting your customer know exactly what stage the order is in, so you can tell them when to expect it.

Order processing is extremely flexible with unlimited user-defined fields. In addition, multiple pricing methods, automatic backorder allocation, gross profit flags by line item and numerous costing alternatives are just some of the options that can be personalized, enabling you to utilize the features that work best for your business.

It can truly be said that the customer is the number one priority in any business. The time is now to take advantage of the latest technology to support your customers because it will definitely not be ”business as usual“ in the 21st Century.