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We recognize the fact that order processing is a mission-critical activity in any wholesale distribution business. We have engineered into this module many features which provide the flexibility and responsiveness that distributors know are the keys to their success. By tracking customer orders from their creation through to shipment and invoicing, Order Processing allows you to run your business more efficiently, monitor commercial and product trends, and increase customer satisfaction. Integrated return merchandise authorization and process, on-line conversion of the client item number and unit of order, and many other important features, will help create a client oriented order desk.


  • Flexible order processing flow, including a simple over-the-counter billing system and complete order allocation with post-billing methodology, which is designed to efficiently handle same-day shipments, as well as future deliveries.
  • Automatic pricing, including up to 10 standard price lists (by item, by sales UOM, by currency) and promotional pricing with effective dates.
  • Flexible stock allocation and reservation system. Ability to print picking tickets with bar codes in background as orders are being entered. Available-to-Promise and Available-to-Sell Inquiries.
  • Order lines include automatic item super-session and display of outstanding purchase order data.
  • Order line surcharges or discounts, by product group, for families of order types and customer types, or for individual customers.
  • Drop shipments and non-stock item processing.
  • Enhanced gross margin control.
  • Multi-level credit checking, with automatic hold function integrated through the Accounts Receivable module.
  • Contract pricing with effective dates (by customer, by item, by item type, by pricing group, etc.).
  • Volume price discounting.
  • Full commission accounting.
  • Multi-company, multi-division, multi-currency, multi-warehouse.
  • Automatic back order control.
  • Shipping module contains functions that handle: shipping control creation and modification, ship-via selection, packing updates, shipment release, UPS and generic manifest preparation, and outstanding shipment reports.
  • Stocked kit processing, with the ability to customize by defining features, options, and exclusions all managed by its product configurator.
  • Quotation processing with lost and realized business analysis.
  • RMA (Returned Merchandise Authorization) processing.
  • Commercial design and routing, such as Order Confirmations, Picking Slips, Packing Slips/Bills of lading with bar code labels, Shipping Manifests, Invoices, and Customer Quotations, integrated to our Document Management Application.
  • Millennium “turn of the century” management.
  • User controlled transaction details storage duration and historical suppression process.
  • Extensive memoing function to any record or field.
  • Integrated audit trailability on all static and dynamic data (creation - change - deletion).
  • Ability to print bar code labels on invoices