Is Ventus by Vertical Market Software right for your business?

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Ventus Mobile Field ServiceVentus Mobile Field Service transforms your service department into an automated, flexible and efficient operation. By equipping your service technicians with either PDAs (personal digital assistants) or laptops, you can:

  • Eliminate duplicate data entry because your admin staff no longer needs to re-enter technicians’ hand-written work orders into your software system
  • Increase productivity by streamlining equipment, customer and parts history communications between your dispatcher and technicians
  • Reduce transportation and mileage costs by sending technicians directly to jobs, without unnecessary trips to the office to submit work orders and timesheets
  • Simplify dispatching using a one-click process
  • Improve cash flow through quicker invoice turnaround and on-site invoicing capabilities
  • Decrease frustrations by eliminating the need to chase technicians for timesheets

Integration with @Road GPS

Mobile Field Service has a tightly-built interface with @Road GPS to further enhance your mobile operations. Use mapping overlays from the Dispatch Board and color-coded pin-tracking for service trucks to optimize dispatching and maximize technician productivity.

Key Features Include

  • Compatibility with Windows Mobile PDAs or Windows-based laptops
  • Customer signature capture
  • Equipment, history and service records
  • Labour and billable hours tracking
  • On-site invoicing
  • Field status notifications to dispatch
  • Optional in-field printing options
  • Location tracking, turn-by-turn directions and geo-fencing with @Road GPS

Other Applications

The following applications are designed to work hand-in-hand with Mobile Field Service:

"Mobile Field Service" is part of the Ventus by Vertical Market Software (VMS) line of products, developed by Vertical Market Software.