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The VersAccounts offering has been designed to support your business, securely, in compliance with industry best practices and consistent with regulatory requirements - anytime, anywhere, under any load and in the most trying of circumstances.
Our goal is to provide our customers with the security, performance, reliability, availability and interoperability with existing systems and 3rd party solutions normally found in only the most sophisticated IT departments in the largest global companies.
We are able to do this, on a global scale and at a price that delivers the greatest possible value to our customers, regardless of size, market focus, language or geography, because we are cloud-based, built on the most modern technologies available today supported by the most advanced infrastructure and services providers in the business and most importantly because of the many decades of experience, that our team has in building and operating highly secure and high performing cloud and mobile enterprise solutions including accounting and ERP.
To ensure smooth delivery of accounting and ERP services to our customers the VersAccounts Operations team focuses on a broad range of highly specialized areas including:
At VersAccounts we know security is more than just just encrypted communications, user privileges, and password policies.
To ensure the highest levels of security VersAccounts implements security regimes in all phases of solution delivery, at all levels of the technology stack and across all functional groups and business processes within our organization such as:
Our security practices start with the design and architecture of our hardware and software infrastructure. It is then carried through to the design and development of the applications used by our customers, and from there, into the deployment process and day-to-day operations.
Don’t be fooled – security is not just about technology. It’s also about the people that support and enforce the security. Our internal security protocols are guided not just by policy and procedures, but also by experience, principal and culture.
Finally, VersAccounts is guided by internal and outside security experts, experienced testers, recognized auditors as well as standard bodies like the Open Web Application Security Project (OWASP) https://www.owasp.org/index.php/Main_Page National Institute of Standards (NIST) http://csrc.nist.gov/groups/SMA/fisma/framework.html and openSAMM (Software Assurance Maturity Model)http://www.opensamm.org/ and the standards formulated by them.
Dependability = Reliability X Availability
Everyone talks about “availability” but do they talk about Reliability?
Availability is the probability that the service will be there when you need it. This probability is specified as a percentage. For example a goal of 99.9% uptime means that provider has a goal of making sure that the service is “available” 99.9% of the time
For a service to be useful it must also be highly reliable. Reliability is the guarantee that an available system will correctly process requests from start to finish. However this goal can be compromised even if a system is highly available but fails often for very short durations during those periods of high availability, thus preventing you from completing the tasks at hand.
To address this a second metric becomes important as well. This metric is the Mean Time Between Failures (MTBF). VersAccounts was designed to offer an MTBF that can be measured in not just days, weeks or months but in years. Plus, even if VersAccounts does fail, we’ve designed the system so that when it recovers, it can recover enough state information to continue operation, in most instances, without data loss.
Providing our customers with a system that is both highly available, as well one that is highly reliable has been the goal at VersAccounts since day one.
So after all that has been said and done – what does it mean? Basically – in non-technical talk, you can depend on VersAccounts 24x7x365, anywhere in the world under any circumstances.
Performance optimization begins with the datacenters we deploy our solutions from and the hardware and software they use to deliver basic services upon which the VersAccounts solution is delivered. To ensure the best performance at this level VersAccounts uses only Tier IV providers like Amazon Web Services and Rackspace.
Next we focus on architecture and design of the system including the infrastructure the application runs on and the application itself. The focus here is to keep the design as simple and as lightweight as possible. Keeping the design simple also ensures that the application can be easily monitored, tuned and scaled up or down depending on requirements.
Once the application has been deployed, the focus is on monitoring performance and managing it through:
Scalability refers to the ability of a cloud service to service rapidly growing number of users without impacting performance, cost to customers, or dependability.
Because VersAccounts can be accessed and used simultaneously by tens and even hundreds of thousands of users from across the globe the VersAccounts application as well as the underlying infrastructure that supports it including hardware, operating systems, servers, databases etc. have all been designed to be highly scaleable.
Like security, availability and reliability, the scaleability of a system is impacted by the technologies used to build it as well the design approach taken. In the case of VersAccounts, Scaleability is first and foremost assured by the VersAccount’s team that is made by industry veterans who have many decades of experience building enterprise class cloud offerings. In the second instance Scaleability is assured by the modern technologies used to build the application as well as the infrastructure providers that VersAccounts uses to deliver services.
Disaster Recovery And Business Continuity - Keeping Your Business Moving. Many of our customers have implemented robust Business Continuity Plans with the goal of keeping all aspects of their business functioning in the midst of disruptive events like natural and/or human induced disaster.
VersAccounts recognizes that it provides an important part of the IT infrastructure for our customers and is committed to supporting their Business Continuity Plans with robust Disaster Recovery Plans of our own. These plans incorporate best practices around Prevention, Detection and Correction of disaster induced outages, picking up where the scope of routine security and dependability practices end.
Key metrics around VersAccounts the Disaster Recovery Plan are a Recovery-Time Objective (RTO) of 2 business days and a Recovery-Point(RPO) Objective of 4 hours. The RTO is the amount of time a VersAccounts customer may be without the service in case of a disaster. It is measured from the time the VersAccount service becomes unavailable until it is available again.
The RPO on the other hand is measure of the maximum time period (looking back from the time a major outage occurred) for which data that had been entered into the system might be lost. The VersAccounts system has been designed to keep this to the minimum possible at the same time ensuring that services can be delivered at an affordable price.
To meet these Disaster Recovery goals VersAccounts replicates its production services delivery environment to a mirror site that is used for Disaster Recovery. In the event of a major event impacting the VersAccounts production environment - where the interruption is estimated to be greater than a predefined duration - VersAccounts executes its Disaster Recovery Plan activating the mirrored site and bringing up services on them till the production infrastructure can be restored.
"Operations- Safe. Secure. Dependable." is part of the VersAccounts Cloud ERP line of products, developed by VersAccounts.
VersAccounts Cloud ERP is a horizontal product. It offers functionality designed for usage across a wide variety of industries and business types.