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Citizen Services

A multi‑module management system designed by Tyler Technologies for government & public administration companies.
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EDEN Citizen Services with GIS offers “front-office” solutions that increase the efficiency in working with your constituents. Modules such as EDEN Permits & Inspections, Parcel Manager, Licensing and Utility Billing contain an outstanding feature set and offer an enterprise-wide approach for completing outward-facing services. All of this adds up to an easy-to-use, comprehensive package for any government agency.

Functionality Modules

Customer Requests EDEN Customer Requests helps agencies implement standardized procedures for handling internal or external requests. Customer Requests electronically tracks the requests from…

Licensing EDEN Licensing tracks and supports the process for individual and business licenses. Agencies can track new license applications, billing, license renewals and gross receipt…

Parcel Manager EDEN Parcel Manager maintains a comprehensive database of property information that serves as the foundation for all EDEN Citizen Services applications. Parcel Manager tracks…

Permits & Inspections EDEN Permits & Inspections provides a complete solution for community development, building, engineering and public works departments. Permits & Inspections features…

Special Assessments EDEN Special Assessments provides an easy way to manage assessments associated with groups of parcels—for a capital improvement, a one-time action, or a perpetual…

Utility Billing EDEN Utility Billing manages the accounts receivable process of billing and receipting for utility services. Utility Billing allows you to track an unlimited number of…

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