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Technisoft Service Manager

A multi‑module management system designed by Technisoft.
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Technisoft Service Manager is a full integrated ACCPAC solution focusing on the Service and Job Management industries. It is the Front End product that will drive your business on a daily basis and assist in the planning, controlling and organizing of the products and services that your business offers.

Technisoft Service Manager, as does ACCPAC, leads the accounting industry in Architectural Design for open standards.

Unlike most other Service Management systems available, Technisoft “Service Manager” was constructed from the ground up with the ACCPAC Accounting Engine, and fully integrates to the ACCPAC General Ledger, Tax Services, Accounts Receivable, Inventory

Control, Purchase Orders, Serialized Inventory, and eTransact.

Technisoft Service Manager is fully integrated with the ACCPAC Crystal Report Engine to provide unlimited access to your database for reporting purposes. Technisoft Service Manager is fully multi currency compliant utilizing the ACCPAC Currency Servers.

Technisoft Service Manager is also provided as a fully Hosted Solution by ACCPAC. So if you have a large company with many branches and wish to operate over a wide area network, utilizing the ACCPAC On-Line Service to Host your company’s software can be a very economical and cost effective solution. Technisoft Service Manager offers so much flexibility that it is used in a variety of industries.

Entry of all Jobs, Sales Orders, Quotations, Templates, and Agreements are performed from within the one Technisoft Service Manager Entry Program. Collectively these are termed documents.

Documents are maintained in an explicit hierarchical tree structure. This highly visual structure gives you a clear view of the contents of each Document and allows you to control the Service and Sales process effectively. Several tools are available in Document Entry to find the information you require quickly to create new, and maintain existing Documents.

Technisoft Service Manager has been awarded:

  • ACCPAC International Product of the Year 2001
  • ACCPAC Australian Product of the year 2002.

With Technisoft Service Manager you can:

  • Enter Service Jobs for Invoicing or Costing with recurring functionality
  • Enter Quotations for General Sales or Service Jobs
  • Setup and use Templates for common billing options
  • Plan and manage your Employees and Resources Graphically
  • Dynamically build an expanding knowledge base for Fault Analysis
  • Setup and track Customer Maintenance Agreements
  • Track Serialized Equipment, their Components, Warranty, Statistics and Service History
  • Manage Return Authorizations and Manufacturer Warranty Claims
  • Maintain extensive General and Market based Statistics and Profit Analysis

And much more, all in one integrated working environment.

Popular Functionality Modules

Agreement Contracts Site Agreements are Contracts sold to Customers in advance. They allow you to cover Services or Items that may be billed to Jobs covered by an Agreement during the term of…

Fault Analyzer/Help Desk The Fault Analyzer is a comprehensive help desk tool that allows you to find information by Symptom, Fault, Solution, or Model or any combination there of. Powerful filtering…

History and Statistics Technisoft Service Manager contains detailed Statistic and History programs which allow you to view information about your daily use of Technisoft Service Manager. Financial…

Return Authorizations RMA’s are tracking documents generally used to return Equipment between the Customer and Service Company or Service Company and Vendor or Manufacturer and include…

Service Job Entry Jobs are the primary type of Documents most businesses will utilize when working in Technisoft Service Manager. Jobs can be Standard, Recurring or Work in Progress type…

Complete Functionality Module List

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