Our Verdict…

We like SYSPRO for its user-friendliness, accessibility across devices, and extensive AI and IoT integrations. It also offers hybrid on-prem and cloud options and supports parallel accounting for global regulations.

We don’t like that SYSPRO requires 3rd party add-ons for functions like EDI and shipping notifications. It also lacks customization flexibility and doesn’t include payroll or HR modules. Additionally, there are limited training resources available.

8.9
Our Rating
based on our expert editorial analysis
9.1
User Rating
based on 15 user reviews
Best for: SYSPRO is best for small businesses (under 50 employees), mid-sized companies (50-200 employees), and large enterprises (over 10,000 employees). It serves various industries, including automotive, cannabis, chemicals, electronics, fabricated metal, food, and more.
Pros:
  • Mostly straight-forward and user-friendly
  • Accessible from any device
  • Built with over 40 years of manufacturer and distributor expertise
  • Integration with AI, MI, IoT, and Cloud-hosting
  • Offers hybrid on-prem and cloud platform
Cons:
  • 3rd party add-ons may be necessary, like EDI and shipping notifications
  • Difficult to customize
  • No payroll or HR modules
  • Few training resources available
Starting Price
$199 /user/month
Price Range Learn More
   $     $     $     $     $   
   $     $     $     $     $   
  • Developer SYSPRO
  • Client OS Windows, Web
  • Deployment Cloud or On-Premises

What Is SYSPRO?

SYSPRO is an ERP software designed to simplify all aspects of discrete manufacturing, including mixed-mode operations. It features business modules in accounting, inventory control, planning and scheduling, supply chain management, CRM, and more. SYSPRO supports custom job shops, engineer-to-order, configure-to-order, assemble-to-order, made-to-order, make-to-stock, and mixed mode operations.

Pros Cons
  • Integration with AI, MI, IoT
  • Hybrid on-premises and cloud platform.
  • Parallel accounting supports IFRS and global local regulations.
  • Accessible from any device.
  • No payroll or HCM.
  • Difficult to customize.
  • Steep learning curve for reporting.
  • May require third party add-ons

Our Ratings

Usability - 9 Intuitive and user-friendly interface for individuals with varying levels of technical proficiency; modern and streamlined graphical interface; vast feature set poses a steep learning curve for new users.
Support - 8.4 Offers global Helpdesk Support via phone, email, and fax; response time can be slow during peak hours; users report that resolving issues can be time-consuming.
Scalability - 10 Integrates with Avalara, ShipLink, riteSCAN, etc.; offers multi-currency module; highly scalable due to its modularity; provides mobile app for iOS and Android.
Security - 10 Defines user roles and permissions based on employee responsibilities and job functions; exports data and reports in CSV, Excel, and PDF formats; provides lot traceability and audit trails to aid in compliance.
Value - 8.1 Allows users to pick and choose modules to only pay for features they need; additional modules add to total cost of ownership; purchased through VAR, which increases consulting and implementation fees.
Performance - 8.5 Consistent and reliable performance; system may slow down with high data loads; modules communicate to reflect real-time inventory, financial data, etc.
Key Features - 8.6 Includes Product Configurator Wizard to set components and operations specific to items; businesses will likely need report writers with Crystal Reports/SSRS knowledge to create custom reports.

Who Uses SYSPRO?

We found SYSPRO efficient for small, medium, and enterprise-level manufacturers and distributors. Popular industries include automotive parts and accessories, cannabis, chemicals and fertilizers, computers and electronics, fabricated metal, food and beverage, and more. SYSPRO can deploy through the cloud, on premise, or through a hybrid model. Companies can license the solution through either a perpetual or subscription pricing model.

What Features Are Missing?

  • Payroll and HCM features: SYSPRO does not offer modules for payroll and HCM, so manufacturers and distributors must seek out separate specialized systems. This may require additional investment in integrations and time spent reconciling data between different platforms.

  • Simple reporting: Reporting in native SYSPRO offers limited parameters for users. Companies will likely need a dedicated report writer with Crystal Reports or SQL Server Reporting Services (SSRS) to create dynamic custom reports with interactive capabilities.

SYSPRO Pricing

SYSPRO is similar to other manufacturing ERP solutions where set pricing isn’t published online. The total cost of ownership factors in various features like subscription fees, license type, business size, required customizations, implementation complexity, maintenance and support, and user count.

Companies generally purchase SYSPRO through a value-added reseller (VAR), who spearheads implementation and training. The reseller then provides additional troubleshooting and support post-implementation.

How Many Companies Use SYSPRO?

Over 15,000 corporate customers and 300,000 end users utilize SYSPRO. The system is a veteran in the ERP landscape, founded in 1978. SYSPRO is popular among SMBs in manufacturing and distribution across North America, Africa, Asia-Pacific, and the United Kingdom.

Alternatives

SAP Business One
SAP Business One Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$410/user/year
Client OS
Windows
Deployment
Cloud or On-Premises
What We Like
Highly customizable
Improved decision-making capabilities via extensive BI
Multi-currency/multi-language support
What We Don’t Like
Requires phone consult for pricing
Setup usually requires help from a Value Added Reseller (VAR)
No payroll module
NetSuite ERP
NetSuite ERP Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$99/user/month
Client OS
Web
Deployment
Cloud Hosted
What We Like
Hundreds of third-party add-ons available
Feature sets for multiple industries
Highly customizable
What We Don’t Like
Must schedule a consult for pricing details
Tedious setup
Difficult to build reports
Global Shop Solutions ERP Software
Global Shop Solutions ERP Software Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Client OS
Windows, iOS, Android, Web
Deployment
Cloud or On-Premises
What We Like
Support for 30 industries and more than 25 countries
Windows and cloud deployment
Mixed-mode manufacturing support
What We Don’t Like
Need for extensive training
Occasional system lag
Traditional user interface

Summary

We recommend SYSPRO for distributors and manufacturers of all sizes. Its industry-specific features make it an excellent fit for food, beverage, fabricated metal, and many more industries. SYSPRO’s scalability allows businesses to add and remove modules as their needs change.

However, we found that integrating additional modules increases the total cost of ownership. SYSPRO does not offer modules for HCM or payroll, so companies will need to turn to third-party systems for those functionalities. Finally, the reporting functionalities, though robust, come with a steep learning curve.

Overall, SYSPRO is a suitable choice for businesses requiring a modular approach to ERP and specialized functionalities for their industries.

SYSPRO
★★★★★
★★★★★
(15)
SYSPRO is a major developer in the ERP world. Since 1978, it’s built a solid reputation in the manufacturing and distribution sectors. SYSPRO is an ERP software designed for discrete manufacturing and mixed-mode operations.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$199/user/month
Client OS
Windows, Web
Deployment
Cloud or On-Premises

User Reviews of SYSPRO

★★★★★
★★★★★
Submitted on July 6th, 2023 by Anonymous

As a manufacturer production tracking is essential and Syspro’s ability to track and update on production is robust and efficient. They color code the projects so you are alerted to any issues. If a project is green, all material is available and received. If a project is yellow, we know we still have parts we are waiting on, allowing us to schedule accordingly. The only piece that fell slightly short was the interface is not as visually appealing as the other options we have reviewed.

★★★★★
★★★★★
Submitted on April 14th, 2023 by Anonymous

As a pharmaceutical distributor it was important that we went with a compnay that truly understood the industry. The Syspro provider we worked with was educated on the FDA and drug enforcement requirments and how their software could easily meet those needs. Every time we got on the phone with him, it was as if we were speaking with a pharmaceutical rep.

★★★★★
★★★★★
Submitted on October 1st, 2019 by Anonymous

This company has gone above and beyond for our cannabis industry and we are happy to be going with them.

★★★★★
★★★★★
Submitted on April 28th, 2019 by Anonymous

It doesn’t do what it promises to do. The accounting software is weak. It shaves pennies off every order. It’s really bad. Syspro doesn’t take any accountability at all. They have a very high turn over rate.

The Good…

Nothing

The Bad…

It doesn’t do basic math correctly. Syspro does not guarantee any customizations. Their product is a glitch fest.

★★★★★
★★★★★
Submitted on March 6th, 2018 by Anonymous

Annual costs seem kind of high for this solution. We need EDI and advanced shipping notifications which they don’t have, and we are paying $12,000 annually for maintenance which seems high

★★★★★
★★★★★
Submitted on August 9th, 2017 by Anonymous

what i found was that it can only print statements for 3 months. i wanted the accounts receivables and payable to be able to print customer and suppliers history for atleast 1year

The Good…

flexibility

The Bad…

not enough reports

★★★★★
★★★★★
Submitted on September 29th, 2014 by Anonymous

Pros: Tracks inventory and costs in details. Integrates easily with MS-Office tools, especially Excel, Outlook and Word. Designed ground-up for manufacturers and distributors. Workflow - for accounting and procurement process. Pretty powerful and integrated software. Easily customizable without a developer. Stable and low total-cost compared to other ERP products. Cons: Some modules like Budget preparation with a team is a 3rd party add-on.

The Good…

Changing form layout and adding custom fields is so easy.

The Bad…

Scope for better integration with Budgeting and Payroll modules. Cloud hosting is offered, but not matured enough.

★★★★★
★★★★★
Submitted on February 19th, 2014 by Lacy

It definitely connects everything together. It is fully integrated, everything talks to each other and it follows itself the whole way through the system so you are not left with something being known on one side but not the other.

The Good…

I do like the program but there isn’t one thing that stands out, maybe that it is fully integrated.

The Bad…

I am not really a big fan of the reporting. I would like it if there were more standard reports that we could then customize a bit more, but it still has the basics.

★★★★★
★★★★★
Submitted on December 1st, 2010 by Tim Norris

SYSPRO helps provide us a unique look into our business. Utilizing its many modules and features, such as the EDI and Shipping Solution, Landed Cost Tracking, Bills of Materials, Credit Card processing, e.net Solutions, etc., has provided SKLZ the stability to grow our business.

★★★★★
★★★★★
Submitted on May 1st, 2009 by Mick Whitlock

If you look back over time that we’ve been using SYSPRO, you can see that we.ve had major savings and that of those savings have gone to our bottom-line. Our company morale has also really improved as SYSPRO helps our employees efficiently do their jobs and get the information they need.

★★★★★
★★★★★
Submitted on April 1st, 2007 by Anonymous

We continue to grow more than 20% a year in transaction volume and without SYSPRO it would be difficult to complete and ship as many orders out the door. SYSPRO allows us to manage customer and product ordering, accounting processes and manage the customer from the time of order through to invoicing.

★★★★★
★★★★★
Submitted on May 1st, 2006 by David Hintzman

We’ve been able to manage our global distribution network much more efficiently and we now are able to include our CE Marketing and traceability requirements as a result of having SYSPRO.

★★★★★
★★★★★
Submitted on July 1st, 2004 by Steve Hoodendoorn

SYSPRO Isn’t just sitting back and letting the product get stale. They are always innovating and finding wats to help us address our challenges. We are always getting a cutting-edge product.

★★★★★
★★★★★
Submitted on May 1st, 2004 by Michael Conway

One of the key advantages of SYSPRO is the integration of our custom barcode into the SYSPRO ERP system. We produce about 30 billion components and each is tracked through SYSPRO. This results in close to 1 billion transactions per year globally.

★★★★★
★★★★★
Submitted on November 1st, 2000 by Vincent Chong

I fell in love with SYSPRO all over again at the last conference. SYSPRO has been great for us, especially the financials, and I look forward to the new advancements in the product. After many years of using the software, our business changed from manufacturing to distribution, and SYSPRO still works very well for us today.