SyAcc’s flexible and scalable ERP software allows you to meet your current business challenges while empowering your organization for future success.

Accounting

• Unlimited currencies and rates for A/R and A/P by date
• Comprehensive currency re-valuation to restate financials
• Flexible payment processing and/or scheduled payments with unlimited entries
• Powerful cash receipts and cash disbursements processing that allow cheques to be applied across customers and suppliers, memo’s created on the fly and cross currency applications.
• Flexible G/L account structure with multi cost centre capability
• Powerful budgeting features with multiple revisions per period per year
• Ability to drill down to the complete journal entry and supporting transactions
• No period or year end processing and the ability to open/close periods at will subject to security
• Financial reporting capabilities allow unlimited row and column design with the ability to match any row layout with any column layout
• Full drill down in financial statements to transaction level
• Bank reconciliation

Distribution

• Fully integrated inventory with serial number, lot, and bin tracking capabilities
• User configurable inventory tracking (sizing, styles, etc.)
• Supports unlimited units of measure and allows for different
• UOM tracking for quantities, costs, prices, weights and cubes
• Bar code labeling and scanning support
• Includes branch requests, warehouse and bin transfers
• Blanket order processing with unlimited blanket releases
• Shipping system processing with ability to print multiple documents for each shipment such as packing slips, bills of lading, certificates of compliance/origin, customs documents etc.
• Extensive pricing, commission, purchase costing and messaging options
• Automated purchasing
• Comprehensive landed cost processing

Manufacturing

• Multi-level bills of material with multiple revisions and/or alternates
• Configurations can be created/modified during the quotation and/or sales order process
• Work order processing with allowance for by-products
• Work order logging and shop floor data collection
• Work orders are fully integrated to sales, purchasing, project management, inventory control, Labour management and the general ledger
• Travel documents can include work instructions, bar codes, design documents and pictures
• Sub-contract operations handled easily
• Full production scheduling including both finite and infinite
• Easily view and modify the schedule through a variety of visual interfaces including bar and Gantt charts and Outlook-style calendars with drag and drop
• Just in time material requirements processing
• View instantly the status of a job at anytime
• Flexible overhead calculations
• Automatic creation of work orders through various scenarios

Servicing

• Track all equipment sold and service history by customer location, model, serial #, etc.
• Automatic generation of preventative maintenance work orders and service contract invoices
• Fully integrated with purchasing, billing, project management, inventory, labour management and the general ledger
• Flexible dispatch scheduling with day, week and month views by rep(s) and/or zone(s)
• The schedule can be easily adjusted through drag and drop
• User definable states with colour coding for easy recognition
• Service reps can be on-line with the head office through SyAcc’s remote tablet PC interface
• Reps can view their schedule, display/update/print work orders, check inventory etc.
• Dispatcher has real-time access to actual status of all open work orders
• Flexible costing/billing from actual times, piece rates, flat rates etc.
• Very flexible and highly customizable service templates allow you to customize the input parameters to your exact specifications
• Customizable warranty card templates

CRM Capabilities Include

• Flexible access and deployment options
• Select who has access to view and update your databases
• Monitor and track separate contact information for sales prospects and customers
• Create your own templates for managing contacts, ensuring consistent data entry
• Share info across sales, marketing, customer service, and support, allowing teams to collaborate and respond promptly and knowledgeably to customer inquiries
• Easily add documents and create follow-up appointments
• Access a complete log of customer history (calls made, notes from meetings, etc.)
• Manage marketing campaigns and performance
• Leverage CRM analytics for more effective marketing and sales activities
• Send broadcast emails/faxes to your prospects and/or customers
• Smart phone compatibility

Web Integration

• Synchronizing online catalogues with SyAcc
• SyAcc pulls product data directly from the ERP module. So, when your products or prices change in SyAcc, it automatically updates your online catalogue and customer price lists.
• Make catalogues visible to select audiences
• Select who has access to your online product catalogues - sales reps, vendors, customers, etc.
• Show specific pricing post log-in
• Allow customers to place an order directly into SyAcc via the web
• Accessing your online store from any web-enabled device
• Offsite employees can update, view data and access SyAcc modules using their laptop, smart phone or Blackberry!
• View/set order status and history in SyAcc via the web
• Setting up accounts and modifying profiles online

Additional Features

• Security for menus, reports, inquiries, forms, individual fields and classifications.
• Extensive capabilities for user configurable reporting, lookups, inquiries, screen formats, field labels, transaction types, processing rules and more.
• User defined fields for many tables including parts, customers and suppliers.
• Full integration with Crystal Reports allowing users to produce their own versions of SyAcc’s standard reports and their own custom reports