SyAcc’s flexible and scalable ERP software allows you to meet your current business challenges while empowering your organization for future success.
- Unlimited currencies and rates for A/R and A/P by date
- Comprehensive currency re-valuation to restate financials
- Flexible payment processing and/or scheduled payments with unlimited entries
- Powerful cash receipts and cash disbursements processing that allow cheques to be applied across customers and suppliers, memo’s created on the fly and cross currency applications.
- Flexible G/L account structure with multi cost centre capability
- Powerful budgeting features with multiple revisions per period per year
- Ability to drill down to the complete journal entry and supporting transactions
- No period or year end processing and the ability to open/close periods at will subject to security
- Financial reporting capabilities allow unlimited row and column design with the ability to match any row layout with any column layout
- Full drill down in financial statements to transaction level
- Bank reconciliation
- Fully integrated inventory with serial number, lot, and bin tracking capabilities
- User configurable inventory tracking (sizing, styles, etc.)
- Supports unlimited units of measure and allows for different
- UOM tracking for quantities, costs, prices, weights and cubes
- Bar code labeling and scanning support
- Includes branch requests, warehouse and bin transfers
- Blanket order processing with unlimited blanket releases
- Shipping system processing with ability to print multiple documents for each shipment such as packing slips, bills of lading, certificates of compliance/origin, customs documents etc.
- Extensive pricing, commission, purchase costing and messaging options
- Automated purchasing
- Comprehensive landed cost processing
- Multi-level bills of material with multiple revisions and/or alternates
- Configurations can be created/modified during the quotation and/or sales order process
- Work order processing with allowance for by-products
- Work order logging and shop floor data collection
- Work orders are fully integrated to sales, purchasing, project management, inventory control, Labour management and the general ledger
- Travel documents can include work instructions, bar codes, design documents and pictures
- Sub-contract operations handled easily
- Full production scheduling including both finite and infinite
- Easily view and modify the schedule through a variety of visual interfaces including bar and Gantt charts and Outlook-style calendars with drag and drop
- Just in time material requirements processing
- View instantly the status of a job at anytime
- Flexible overhead calculations
- Automatic creation of work orders through various scenarios
- Track all equipment sold and service history by customer location, model, serial #, etc.
- Automatic generation of preventative maintenance work orders and service contract invoices
- Fully integrated with purchasing, billing, project management, inventory, labour management and the general ledger
- Flexible dispatch scheduling with day, week and month views by rep(s) and/or zone(s)
- The schedule can be easily adjusted through drag and drop
- User definable states with colour coding for easy recognition
- Service reps can be on-line with the head office through SyAcc’s remote tablet PC interface
- Reps can view their schedule, display/update/print work orders, check inventory etc.
- Dispatcher has real-time access to actual status of all open work orders
- Flexible costing/billing from actual times, piece rates, flat rates etc.
- Very flexible and highly customizable service templates allow you to customize the input parameters to your exact specifications
- Customizable warranty card templates
CRM Capabilities Include
- Flexible access and deployment options
- Select who has access to view and update your databases
- Monitor and track separate contact information for sales prospects and customers
- Create your own templates for managing contacts, ensuring consistent data entry
- Share info across sales, marketing, customer service, and support, allowing teams to collaborate and respond promptly and knowledgeably to customer inquiries
- Easily add documents and create follow-up appointments
- Access a complete log of customer history (calls made, notes from meetings, etc.)
- Manage marketing campaigns and performance
- Leverage CRM analytics for more effective marketing and sales activities
- Send broadcast emails/faxes to your prospects and/or customers
- Smart phone compatibility
- Synchronizing online catalogues with SyAcc
- SyAcc pulls product data directly from the ERP module. So, when your products or prices change in SyAcc, it automatically updates your online catalogue and customer price lists.
- Make catalogues visible to select audiences
- Select who has access to your online product catalogues - sales reps, vendors, customers, etc.
- Show specific pricing post log-in
- Allow customers to place an order directly into SyAcc via the web
- Accessing your online store from any web-enabled device
- Offsite employees can update, view data and access SyAcc modules using their laptop, smart phone or Blackberry!
- View/set order status and history in SyAcc via the web
- Setting up accounts and modifying profiles online
- Security for menus, reports, inquiries, forms, individual fields and classifications.
- Extensive capabilities for user configurable reporting, lookups, inquiries, screen formats, field labels, transaction types, processing rules and more.
- User defined fields for many tables including parts, customers and suppliers.
- Full integration with Crystal Reports allowing users to produce their own versions of SyAcc’s standard reports and their own custom reports