Is SugarCRM right for your business?

SugarCRM is a great fit for many businesses. Find out if it's the right choice for you! Are you looking for a SugarCRM demo, technical support, product or pricing information or to simply to compare SugarCRM with competitive options? Quickly get answers and the information you need.

Sales, Marketing and Customer Service Automation

  • Lead, opportunity, and account management
  • Campaign management, email marketing
  • Case management and incident tracking
  • Advanced dashboards

Mobile CRM

  • Sugar Mobile browser for access on any smartphone
  • Sugar Mobile for Android (native app)
  • Sugar Mobile for iPhone (native app)
  • Offline sync for Sugar Mobile is available as an a-la-carte option

Global CRM

  • Out-of-the-box support for 22 languages
  • Multi-currency support

Social CRM and Collaboration

  • Activity Streams
  • Cisco WebEx Meeting Center integration
  • Citrix Online GoToMeeting integration
  • Cloud Connectors to Facebook, Hoovers, Jigsaw, LinkedIn, Twitter, and Zoominfo
  • Gmail and Google Docs integration
  • InsideView integration
  • LotusLive integration
  • Sugar Plug-in for Microsoft Outlook, Word, and Excel

Advanced Features

  • Reporting
  • Sales forecasting
  • Quotes
  • Product catalog
  • Contracts


  • Access controls
  • Advanced security
  • Data quality controls
  • Sugar Studio for easy configuration
  • Sugar Logic and Module Builder for easy customization
  • User, role, and team management
  • Workflow automation

Cloud Deployment Options

  • Sugar On-demand - hosted in the SugarCRM cloud
  • Customer On-site - installed locally, behind your firewall
  • Partner On-demand - SugarCRM partners host for you
  • Public Cloud - host in Amazon EC2, Rackspace or Microsoft Azure clouds

Sugar On-Demand Specifics

  • 99.5% availability SLA
  • 15GB of data storage
  • SugarCRM keeps daily backups of all customer data in the Sugar On-demand environment for internal backup and recovery planning purposes
  • Customers can request twice-monthly secure FTP downloads of their customer data

A La Carte Available Options

  • Sugar Mobile Plus with offline sync for BlackBerry, iPad and iPhone (coming Summer, 2011)
  • Phone support
  • Shorter response time SLA and extended hours to contact SugarCRM with technical problems
  • Daily back-up of your customer data
  • Sugar Plug-in for Lotus Notes
  • Additional storage for Sugar On-demand
  • Sugar On-demand test environment (sandbox)
  • Assigned technical support representative
  • Developer support