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Softrax PSA

A software system designed by Softrax for software development companies.
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Softrax Professional Services Automation [PSA] provides flexible, fully integrated control over your professional services resources. Designed specifically for software, Internet and content companies, it automates critical business processes and enhances delivery of professional services from contract to invoice, By enabling you to track time and expenses more completely, deploy resources and manage projects more effectively, and generate services invoices more promptly and accurately, Softrax PSA establishes an unsurpassed platform for maximizing the return on your professional services delivery.

Monitor and Control Time and Expenses

  • Provide single entry point for time, expenses and approval workflows
  • Track project and non-project related expenses
  • Configure expense categories and items with rules and guidelines to enforce adherence to corporate or departmental standards
  • Route timesheets and expense reports for approval
  • Track billable and non-billable hours
  • Monitor time submission compliance at any time

Optimize Consultant Utilization

  • Search resources by workgroup, skills, personal availability and project workload
  • Scan resource availability by role, department and name
  • Foster improved collaboration by allowing team members to create team folders for sharing ideas and documents
  • Automate distribution of role-based information that gives staff members only what they need and are authorized to see
  • Enable offline time and expense entry and project management, using a browser

Streamline Invoice Processes and Payment

  • Centralize storage of approved time, expenses, company and billing information
  • Include account managers in the invoicing process
  • Support fixed-fee, time and material, and mixed billing scenarios
  • Provide appropriate managers with reminders associated with the invoice process
  • Create invoices and process approvals through an easy-to-use interface
  • Monitor invoice status and payments

Enhance Client Service

  • Define billing arrangements on a per engagement basis
  • Store important engagement information, such as billing rates, fixed-fee schedules, and budgets
  • Maintain project-level information, including project budget, initial start/end dates and planned hours
  • Require a project task status report with each time submission
  • Manage projects using a bi-directional integration with Microsoft Project

Comprehensive Reporting

  • Provides standard reports including project profitability, project slippage, budget vs. actual, billable utilization, and resource workload
  • Produce reports for selected individuals or for staff members based on specific roles
  • Create custom reports with a simple HTML editor to augment existing reports

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