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SigmaCommerce CRM gives you a single screen for sales and order processing. You are also given easy access to transactional history for orders, returns and customer service/case management. In addition, there are a multitude of ways to interact with your customers, from one-to-one email messaging, to traditional telephone calls and the self-service ecommerce that allows customers to easily find answers and manage their preferences and profile. Some of the features of this product are as follows:
"CRM - (Customer Relationship Managment)" is part of the SigmaCommerce line of products, developed by Sigma Micro.
SigmaCommerce is a horizontal product. It offers functionality designed for usage across a wide variety of industries and business types.