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Shafer's Service Systems

A developer of business management software.

Speak with a Shafer's Service Systems provider

This developer has been acquired by Explorer Software.


Shafer’s Service Systems began in August of 1966 with one skilled HVAC contractor, his tool box and a pick-up truck. Shafer’s soon grew to employ over 35 technicians, servicing all of Southern California. With this incredible growth, Mr. Shafer struggled to find a software solution that would meet the needs of his business. Disappointed with what was available in the late 1970’s, he hired a highly skilled team of programmers and contractors and began developing a software solution that would meet the needs of the service and contracting industries.

Realizing that this was his destiny, Mr. Shafer and the Shafer’s team embarked down the path that would eventually lead him to sell his service company and devote his time into the successful business that, today, is the clear leader for providing accounting, dispatching and mobile office solutions for the service and contracting industries. Shafer’s currently has over 1400 clients nationwide using our field service software and a team of 25 professional members dedicated to research and development, quality assurance, testing, sales and support. We have invested many long hours in developing a modular system that can either be installed all at one time or purchased as separated modules, allowing you to expand your system with additional features as needed. Our research and development team strives to keep our product up-to-date with today’s technology, ensuring the immediate and future success of our customers.

Our target market revolves around any company that sells and services products or that provides services in general. Here are just some of the industries that can greatly benefit from Shafer’s Products:

  • HVAC Service Industry
  • Electrical Industry
  • Plumbing Industry
  • Telecommunications Industry
  • Appliance Service/Repair
  • Food Service
  • Elevator Service/Sales
  • Automatic Door Installation/Service
  • And more!

Each day the world is moving faster! Service contractors must have the management tools necessary to keep their company profitable. With the cost of work force labor continually on the rise, it is crucial to have analytical tools and security measures in place for monitoring each and every job minute-by-minute, rather than month-by-month. We provide all the tools you’ll need to monitor labor, track sales performance and commissions in addition to dispatching, full accounting, inventory and other powerful features.

Checkout each of our products below for more detailed information.

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