Is SAWIN Pro right for your business?

SAWIN Pro is a great fit for many businesses. Find out if it's the right choice for you! Are you looking for a SAWIN Pro demo, technical support, product or pricing information or to simply to compare SAWIN Pro with competitive options? Quickly get answers and the information you need.

Features Include

  • Service Dispatch - The SAWIN Professional system tracks a wealth of information on your service customers. Complete service histories are kept of all service calls made, parts used, equipment installed and billing information.
  • Service Locations - The SAWIN Professional system tracks a wealth of information on your service customers. Complete service histories are kept of all service calls made, parts used, equipment installed and billing information.
  • Equipment History - Review instantly full details of all the equipment at a customer site including service calls performed on the equipment, parts used, warranty dates and financial information such as revenue and costs.
  • Call Booking - User friendly interface for booking service calls. The system automatically alerts personnel to schedule conflicts, budget overbooking, technician qualification problems, etc.
  • Dispatching - Personnel responsible for dispatching technicians and trucks have a wide variety of tools for proper management of pending service calls, truck and technician movement to various locations, etc.
  • Service Dispatch - Pricing The SAWIN Professional Service/Dispatch application has two methods of pricing: Flat Rate and Price Sheets. Price sheets allow multiple pricing structures for parts, labor and other items. Flat rate pricing integrates with services such as Callahan Roach.
  • Service Accounting - The dispatching system in SAWIN2000 automatically creates the manual time cards for technicians based upon their activity. These time-cards can then be calculated to produce payroll reports that can be used to generate payroll through services such as ADP. The timecards can also be posted to the SAWIN Professional Payroll application for processing there.
  • Service Contracts - Setup your service contracts for both maintenance and non-maintenance related contracts. System handles reserve accounting. Contract invoices can be automatically generated by the system. A variety of reports are included for contract reporting and following up on expired contracts. Contract information can be sent to word processing packages such as Word or Word Perfect to automatically generate renewal letters.
  • Automatic Call Booking - Maintenance calls for service contracts can be automatically booked by the system to keep up with maintenance appointments. Maintenance calls can also be booked to handle vehicle maintenance items such as oil changes and tune-ups for company trucks.
  • Quotes - Salesmen can create quotes for the sale of contracts, equipment and services. Quotations can be printed and turned into service calls if sold. They system includes reports both for salesmen and managers to track appointments with customers, pending quotes and sales made.
  • Service Payroll - The dispatching system in SAWIN Professional automatically creates the manual time cards for technicians based upon their activity. These time cards can then be calculated to produce payroll reports that can be used to generate payroll through services such as ADP. The time cards can also be posted to the SAS Payroll application for processing there.
  • Profitability Analysis Reports - The system includes profitability and performance analysis on technicians, types of services and customers for management review.
  • Management Reports - Sales revenue and analysis reports provide a solid basis for tracking sales by a variety of items, including customer source, salesman, customer type, individual customers, etc.

Other Applications

The following applications are designed to work hand-in-hand with Service Dispatch:

"Service Dispatch" is part of the SAWIN Pro line of products, developed by Service Automation.