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Complete customer view, smarter segmentation, better ROI - only SAS Customer Intelligence provides the vital knowledge needed to help organizations build an integrated platform for enterprise marketing management. With SAS Customer Intelligence, campaigns and programs implemented across channels will be effective, consistent and timely. They will target the right customers with the right offers. And with the power of SAS’ predictive analytics, you can be confident that actual results will match predicted ones, even before you spend anything on a new campaign.
Marketing performance management:
Increasingly, marketing organizations are being asked to prove their value, making it important that you measure marketing performance and your marketing ROI. SAS for Marketing Performance Management lets you map marketing tactics to your overall corporate strategy, so you can understand, align and improve the performance of your marketing efforts, as well as quantify how marketing contributes to your company’s overall success.
SAS Customer Intelligence includes the most complete set of capabilities available for improving customer value and marketing ROI:
SAS Marketing Automation is the most comprehensive campaign management solution available. It provides everything needed to turn disparate, disorganized customer data into profitable marketing campaigns. Capabilities include campaign creation and execution, reporting, business intelligence, predictive analytics and data integration.
SAS Marketing Optimization applies sophisticated mathematical approaches through an easy-to-use interface to optimize marketing campaign ROI given limited budgets, channel capacities and other organizational constraints. While many vendors claim to perform campaign optimization, most are simply using rules-based decision trees. SAS employs true mathematical optimization, which provides far more effective results.
SAS Digital Marketing delivers a permission-based digital marketing solution that provides large-scale multimedia messaging capabilities – including e-mail, SMS, MMS and WAP – within single-channel or multichannel marketing campaigns.
SAS Interaction Management uses patented behavior-tracking and event-detection technologies to help you recognize opportunities to communicate with your customers.
SAS Web Analytics lets you learn how individuals navigate your Web site, whether they are buying and whether they are likely to come back. These insights will improve the effectiveness of your site and assist both online and offline marketing efforts.
Marketing resource management
SAS Solutions OnDemand: Veridiem MRM helps companies understand the business value of investments such as advertising, promotions, incentives, direct mail, events and the Web. Capabilities include marketing simulations, guided analysis and media-mix analysis.
SAS Profitability Management enables organizations to effectively manage and treat customers based on their level of profitability. By instilling confidence in this critical value metric, organizations can now make strategic decisions about the most appropriate way to serve customers.
SAS Customer Intelligence is built on the SAS Enterprise Intelligence Platform, which provides foundational components that can be used within the marketing department and across the organization. This platform enables you to take advantage of existing technology investments and decreases the total cost of ownership for your marketing solution.
The SAS Enterprise Intelligence Platform includes enterprise-level reporting, which lets you explore customer data through a variety of standard reports, ad hoc reports, OLAP drill-down analysis and parameter-driven reports. The platform also provides comprehensive data integration capabilities that allow you to create a single view of the customer. And the world’s most powerful data mining solution helps you identify your most valuable customers and learn who’s likely to purchase or leave in the future.
"SAS® Customer Intelligence" is part of the SAS Financial Intelligence line of products, developed by SAS Institute.
SAS Financial Intelligence is a horizontal product. It offers functionality designed for usage across a wide variety of industries and business types.