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Support all of your customer relationship management processes across marketing, sales, and service. SAP Business ByDesign helps you target the best leads and opportunities, accelerate sales cycles, and maximize revenue. It also helps you better understand customer needs, so that you can deliver superior service and achieve high customer satisfaction.
Seamlessly manage all of your marketing activities Including market development, lead generation, lead qualification, and more. SAP Business ByDesign keeps track of all relevant prospect and customer information that your marketing and sales teams need to ensure strong sales pipelines.
Gain complete visibility into relevant sales information Including opportunities, quotes, orders, and invoices. Make it easy for your employees to verify product availability, forecast accurately, and identify cross-selling and up-selling opportunities. SAP Business ByDesign helps your sales staff zero-in on the most promising leads, and ultimately close more deals.
Give your employees the tools they need to deliver superior service and increase customer satisfaction with SAP Business ByDesign.
"Customer Relationship Management" is part of the Business ByDesign line of products, developed by SAP.