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Delivering an omnichannel experience is no easy task for any retailer. With SalesWarp’s Customer Management tools, a retailer gains complete visibility of every customer profile across every channel, helping each department deliver the omnichannel shopping experience today’s consumers expect.
From customer service to sales to in-store associates, everyone has the ability to log into one system to view all customer information complete with order and return history, buying trends, contact information, customer tickets and more. By empowering everyone in the organization, retailers can begin to build a company culture that is focused on servicing the customer rather than on the channel.
"Customer Management" is part of the SalesWarp line of products, developed by SalesWarp.
SalesWarp is a horizontal product. It offers functionality designed for usage across a wide variety of industries and business types.