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Service Receivables includes service dispatch, service contract, service route, on-call work orders, quotes, point of sale and billing of service work and materials. This option is integrated with the Inventory module for automatic decrementing of inventory from work orders. Service truck inventory can be easily maintained, with parts assigned to truck or warehouse inventory.
Service Dispatch is displayed in 15 minute, hourly or daily increments and color codes for each work order by its priority. Locating employees or client work orders is as simple as highlighting the desired portion of the dispatch window and clicking the List button to see all of the work orders
Service invoices support flat rate billing and dispatching with five levels of priority. Client equipment maintenance and extended employee schedules for longer projects are also included. Items can be billed individually or as part of an assembly. The flat rate billing options allow you to create and print your own price book for technicians to use. Billing assemblies use the same databases for parts and assemblies as for estimating, making it easy to keep your system updated for both purposes.
The service client file supports multiple locations for every client and multiple equipment at every location so that you can track what was done on any piece of your client’s equipment.
"Service Receivables" is part of the Sage 100 Contractor (formerly Master Builder) line of products, developed by Sage.