An ERP system designed by Sage for mid-sized companies

Product Overview

Sage X3 is an ERP software tailored to automate ecommerce business processes for mid-sized companies. It focuses on enhancing efficiency in process and discrete manufacturing industries by streamlining supply chain management and various business operations. The software stands out with its user-friendly interface, accessibility via web and mobile platforms, and compatibility with Windows OS. It is notable for managing purchase orders effectively and providing insights into business process effectiveness.

Pros

  • Compiles data in real-time for better decision-making
  • Covers finance, sales, customer service, manufacturing, and more
  • For mid-sized companies
  • Supports multiple languages and currencies

Cons

  • Complex and steep learning curve
  • Limited user community
  • Users complain of less responsive customer support​​.

Target Market

Medium to large businesses, particularly in manufacturing and distribution, seeking to optimize operational efficiency and manage enterprise aspects in a centralized manner.

Not Recommended For

Small businesses and startups due to its complexity and feature breadth. Not ideal for companies focused primarily on online sales or needing strong integrations with online marketplaces and SEO tools.

About Sage X3

Video Overview

Features

  • Efficient Business Growth Management: Reduces costs, improves customer satisfaction, and enhances competitive edge.
  • Visibility for Better Decisions: Offers clear operational views, risk evaluations, and faster decision-making with user-defined dashboards and automated workflows.
  • Velocity in Market Demands: Automates workflow for improved productivity, connecting business functions for effective growth management.
  • Simplicity in Operations: Streamlines collaboration, reducing complexity and overhead costs.
  • Collaborative Workspace: Includes a web user portal, role-based process flows, document management, and system-wide search.
  • Customer Service: Features contact and campaign management, customer support, integration with Sage CRM and Microsoft Office.
  • Financial Management: Handles accounting, cash management, analytics, budgets, and reporting, with global financial management capabilities.
  • Inventory Management: Offers tools for location management, quality control, inventory replenishment, and more.
  • Manufacturing Management: Supports discrete and process manufacturing with work and cost center management, scheduling, quality control, and production analysis.
  • Purchasing: Manages purchasing processes, supplier and product category management, and handles complex transactions.
  • Reporting and Business Intelligence: Includes data warehouse, intelligence engine, predefined reports, and Microsoft Office integration.
  • Sales Management: Manages sales workflow, customer information, sales assignments, and monitors targets and commissions.
Starting Price
$4,500 /user (perpetual license)
Price Range Learn More
   $     $     $     $     $   
   $     $     $     $     $   

Product Overview

Related Products

User Reviews of Sage X3

★★★★★
★★★★★
Submitted on June 27th, 2018 by Anonymous

We had an integrator implement it and they did a bad job, we were told we don’t need the maintenance package so now we are stuck on the old version, there are a lot of bugs and one of our sales order tables got deleted.

★★★★★
★★★★★
Submitted on November 7th, 2017 by Anonymous

Major reasons were usability. It did not require any add-ons. Local expertise and installation was available as well.

The Good…

It’s very flexible. It fit the business well.

The Bad…

Too flexible! It can be a weakness too. It took a lot of testing

★★★★★
★★★★★
Submitted on February 4th, 2016 by Anonymous

SAGE X3 — defect in algorithm of Sales and Inventory Module, currently non-erasable

Our company has been using Sage ERP, modules Sales and Inventory and Accounting and Finance. Since the very beginning we have been experiencing the following problem: for no apparent reason the algorithm in software modifies the purchase cost of inventory on all warehouses (locations). Correct values of prices (purchase costs) of goods are entered into Sage, for example: purchase cost, delivery cost, exchange rate, etc. After a short time software modifies these costs by different amounts, sometimes by 1PLN, sometimes by 10PLN, sometimes by more. Eventually, purchase cost of particular goods from the same delivery is different on different warehouses (locations).

It is a major defect which is causing misrepresentation of operating costs of the whole company by tens of thousands of PLN each month. Our Chief Accountant is unable to calculate correct financial result of year 2015. Moreover, any annual stocktaking is useless because software keeps importing goods at different prices than entry prices. Furthermore, sales team is unable to calculate their margin and commission on sales.

Apart from the above mentioned problem, the software does not allow for any basic accounting sheets like profit&loss, inventory sheet, tax declaration sheet, fixed assets sheet, etc.

The Good…

web-based software barcodes scanning customer data base

The Bad…

accounting module - not ready to be launched unreliablility - many inherent errors