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ServicePoint Management Software

A multi‑module management system designed by RTM Computer Solutions for commercial & service companies.
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ServicePoint is the next generation of service management software from RTM Computer Solutions. Our software takes full advantage of Microsoft SQL technology to bring you a reliable, robust service management solution that will help productively manage and simplify all facets of your service, support, and repair business.We are the clear choice in service software.

The right management system can transform a busy service company. The ability to streamline your operation will save you both time and money. ServicePoint is smart software, designed to take the guesswork out of your day-to-day operations and help you make important decisions affecting your service department. Initial return on investment can be achieved by scheduling just one extra call per day, making your business more efficient and cost effective. Don’t yet offer service contracts? Now you can, with our automated tools. ServicePoint can continue to make money for you day after day.

Functionality Modules

Equipment Management To help you maintain and manage your customers’ equipment, our software tracks all your warranty and service contract information. The scheduling of preventive maintenance is…

Service Contract Management Expiration reports increase your profits by notifying you of customer contracts and equipment warranties coming due. And to help you effectively track and manage your service…

Reporting Our products deliver a comprehensive set of analysis reports with each system. We offer a complete picture of all service department activity. ServicePoint uses Crystal…

Service Work Order Management Efficient work order entry will make a real difference for the entire service department. ServicePoint software gives you immediate access to all important service…

Invoicing Making sure your work is billed quickly and accurately after completion is easy with ServicePoint. You can selectively invoice service calls and contracts, using invoice…

Scheduling/Dispatching We take a simple and unique approach to help you meet your scheduling and dispatching needs. The scheduling functions are designed to show service technician status at a…

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