Is FOCUS Service Software right for your business?

FOCUS Service Software is a great fit for many businesses. Find out if it's the right choice for you! Are you looking for a FOCUS Service Software demo, technical support, product or pricing information or to simply to compare FOCUS Service Software with competitive options? Quickly get answers and the information you need.

Streamlined service call entry can make the difference for a busy dispatcher. Focus gives you direct access to all service information through one centralized screen. You’ll receive immediate access to the customer, service address, and contract information, as well as on-line service history. Warnings are issued for customer credit problems and duplicate call entry, saving you time and money.

Use our built-in help desk to avoid unnecessary service calls and our user defined charges and informational fields to customize call entry. Work orders are user-defined, allowing you total control and flexibility. Unlimited free form notes can be entered, which can be printed directly on invoices, work orders, or be entered for internal use only. Multiple pieces of equipment can be assigned to a single service call. Focus automatically notifies you when a piece of equipment is covered under warranty or contract and suggests the appropriate billing rates.

  • Immediate access to all customer, service location, and contract information, as well as service history.
  • The majority of call information can be completed simply, using pop-up search features.
  • Unlimited free form notes can be entered. They can be printed directly on invoices, work orders, or be entered for internal use only.
  • Multiple pieces of equipment can be assigned to a single service call.
  • User defined work order layouts.
  • Instant call summary and billing preview.

Other Applications

The following applications are designed to work hand-in-hand with Service Call Management:

"Service Call Management" is part of the FOCUS Service Software line of products, developed by RTM Computer Solutions.

Related Products

The following software product lines are also offered by RTM Computer Solutions: