Is Help4000 right for your business?

Help4000 is a great fit for many businesses. Find out if it's the right choice for you! Are you looking for a Help4000 demo, technical support, product or pricing information or to simply to compare Help4000 with competitive options? Quickly get answers and the information you need.


  • Integrated with RAMI’s asset register, which maintains a database of fixed assets, inventory registers, software licenses and the user associated with each ‘item’.
  • Manages Service Level Agreements with suppliers and independent service providers.
  • Cases may be solved and closed immediately where only advice is being sought (“How do I…”), by using help desk experience, historic user problems, a history of problems with similar items, and a built-in Help4000 knowledge base.
  • When a case cannot be solved at once, an action plan is generated to ensure that regular progress statements are sent (telephone, email) to the user; an escalation plan may also be generated if the problem needs to be referred elsewhere, for example, to the Facilities Management Department or to a Software supplier.
  • Emails, e-faxes and work orders (to service suppliers) can be sent automatically; Help4000 users are notified of all overdue actions and levels of management can be similarly advised on an agreed time sequence (after 4 hours, after 1 day, etc).

Related Products

The following software product lines are also offered by Real Asset Management - Fixed Asset Management Software: