Is Passport Business Solutions right for your business?

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Customer Order Processing can help you streamline your order management cycle and improve customer service and satisfaction. You can easily enter sales orders, maintain accurate records, advise customers of order status and item availability, and issue invoices promptly. Sales Analysis and history features provide a valuable tool for management. Customer Order Processing interfaces with many other packages and PBS Accounts Receivable. Features include:

  • Complete automation of the order entry function.
  • Extensive inquiry and look-up facilities for stock status, orders, prices, customer credit, and product data.
  • Document printing for invoices, order acknowledgments, packing lists, shipping labels, and product certifications.
  • Invoices and packing lists may be printed to plain paper, pre-printed invoices, or automatically merged with graphical forms that can be customized for your business.
  • Invoices, packing lists, sales order acknowledgements, and quotes can be printed to a PDF file in batch, e-mailed to your customers, and archived electronically.
  • Coordination of partial shipments, split delivery schedules, original order quantity tracking and “shipped to date quantity” tracking.
  • Make-to-order companies can release shop orders while entering sales order lines greatly reducing the time it takes for an order to hit the production floor.
  • Job masters can also be created while releasing a shop order from the sales order line. This can be used to track actual costs for a given order and provides comparisons to the estimated costs.
  • Sales order status displays allow you to find the status of a sales order quickly and easily. This may be obtained by entering your sales order number or your customer’s ID and PO.
  • Shipping schedules can be obtained at any time by scheduled ship date, customer and PO, item or sales order number.
  • PTD orders and sales report provides management with a summarized report of daily sales related activity allowing them to keep their finger on the pulse of the organization.

Other Applications

The following applications are designed to work hand-in-hand with Customer Order Processing:

"Customer Order Processing" is part of the Passport Business Solutions line of products, developed by Passport Software.