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Oracle Fusion Distributed Order Orchestration is a Fusion Supply Chain Management application designed to improve order orchestration across diverse order capture and fulfillment environments. Centrally-managed orchestration policies, global availability, and fulfillment monitoring increase customer satisfaction and order profitability.
Oracle Fusion Distributed Order Orchestration is an ERP-agnostic, standalone application that enables organizations to accurately and efficiently manage customer orders across multiple order capture and fulfillment systems. It collects orders from diverse order capture systems, converts and stores them in a standard format, distributes them to multiple fulfillment systems, receives fulfillment status updates, and coordinates status updates back to the capture systems.
Fusion Distributed Order Orchestration provides a centralized view to these orders, allowing users to view statuses, a summary of exceptions by customer, product, or supplier, and to drill into the data to view additional details. Jeopardy alerts proactively identify orders that may not meet promise dates, allowing organizations to identify issues in time to take high-quality corrective actions. This is all supported by in-context embedded analytics to provide the user with the right insights to make the best possible decision.
With Oracle Fusion Global Order Promising, an optional component of the Oracle Fusion Distributed Order Orchestration solution, users can make optimal product availability commitments, taking advantage of all available supply, to increase revenues and customer satisfaction while reducing fulfillment costs. Global Order Promising collects key supply information from disparate systems and applies user-definable sourcing and promising rules to select the best availability options for the customer and for the enterprise. Promising options include: Lead-time based, Available to Promise, Capable to Promise, and Profitable to Promise. Allocation by demand class ensures that scarce supply is reserved for the most important customers.
Order promising capabilities also help to manage supply and demand jeopardy conditions during order processing. Users can view exceptions, drill into the details, view alternate availability options, and perform what-if simulation using embedded analytics to make tradeoffs between service levels and costs, or between competing customer orders. Global Order Promising’s advanced memory-resident architecture ensures that the order promising capability is available 24x7, even as its transaction and reference data are being refreshed.
Using a robust set of pre-built application capabilities, business users can define, implement and maintain their own fulfillment orchestration policies without the need to resort to technical programming tools. During the process definition phase, the change order logic is defined within the process itself as opposed to writing/testing separate processes for each specific change order scenario. In addition, as an order is processed, users can define how long each step in the process should take so proactive alerts are created when a specific promise to a customer may be behind schedule. Selection of which policy to be used is also configurable and flexible. This flexible architecture enables organizations to construct, implement and adjust policies as needed by each of their existing fulfillment channels, and to future-proof their implementation. This results in faster deployments and lower overall costs.
"Oracle Fusion Distributed Order Orchestration" is part of the Oracle ERP Cloud line of products, developed by Oracle.
Oracle ERP Cloud is a horizontal product. It offers functionality designed for usage across a wide variety of industries and business types.