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Siebel E-Commerce 8.1.1 is the next-generation of Siebel eSales. It has been designed to enable companies to manage multi-channel interactions with consistency and agility. Sophisticated selling rules such as pricing, eligibility, compatibility, and configuration can be managed once within Siebel CRM and deployed anywhere across the enterprise. All customer interactions transition seamlessly from self-service, to assisted care, into the call center, and back out to the self-service channel while giving customers transparent access to the real time information they need to do business. Features include Browse and Compare Products, Up-sell/Cross-sell, Configure Products, Shopping Cart & Checkout, Asset-based Ordering, View Order Status and Site Administration.
"Oracle's Siebel E-Commerce" is part of the Siebel Customer Relationship Management line of products, developed by Oracle.