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Complete customer service by using our Web-Based CRM package.
This package includes Knowledge Base look-ups, Customer Service Management, Incident Reporting, Portable wireless connection and Paperless Work-flow reporting.
Built into OpenPro Distribution system is a Customer Relationship Management package that delivers comprehensive, out-of-the-box eBusiness functionality that is uniquely tailored to the specific business practices across a broad range of industries. Developed in close collaboration with customers and partners, OpenPro Applications enable organizations to manage, coordinate, and synchronize all customer touch points, including the Web, call center, field, retail, and distribution channels.
OpenPro-CRM from Strategies is a secure, web based CRM (Customer Relationship Management) software application. Customized to your exact needs and nobody else’s, OpenPro-CRM is a powerful, web based, inexpensive and quick and simple to use web based CRM software application.
The web based CRM software application is accessed securely via username and password over the Internet. All set up and support of your web based CRM software application is handled centrally by Strategies. You do not need to install anything locally on your workstations or network, simply access your CRM software application via your web browser from wherever you have Internet access. No more expensive IT service contract bills! Your many offices and users nationally, internationally and on the move can use the system concurrently.
This package includes Knowledge Base look-ups, Customer Service Management and Incident Reporting.
This module has an inbuilt daily calendar for everyone in your office. Scheduling can be done local or from anywhere around the globe.
"Customer Service" is part of the OpenPro ERP line of products, developed by OpenPro Web Based ERP Software.