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Order-to-cash often poses significant challenges to ERP because it impacts multiple departments (and sometimes multiple business units), and can rarely be implemented as a one-size-fits-all process across the entire enterprise due to differences by geography, business unit, and even individual customer.

Openbravo provides maximum flexibility to configure and adapt the various order-to-cash sub-processes, enabling reduced error and DSO rates, improved customer satisfaction and more effective management of working capital.

  • Complete, fully integrated management of the entire cycle of quotations, order taking, fulfillment, invoicing, credit management, and cash collection reduces cycle times / error rates / DSO, and increases customer satisfaction and cash flow
  • Easy modeling of complex organizations, with order-to-cash processes adaptable by individual organization and role
  • Streamline new product introduction and minimize pricing errors with centralized management of products and price lists at any level of the organizational hierarchy
  • Use electronic invoicing to bill customers more quickly and accurately, and improve cash availability
  • Streamline order taking and other time-critical tasks with productivity features like automated emailing of quotations, hotkey support and powerful editable spreadsheet-style grid that is familiar and intuitive to learn for users
  • Document and expedite exceptions with in context, Facebook-style notes and attachments that can be associated with any order, shipment or invoice document or line—no more lost emails or excuses
  • Single database with automatic posting to financials assures that accounting and operations are always in sync as activities are tracked
  • Optional consignment sales module allows you to easily manage inventory at customer locations, invoicing your customer only when product is actually sold
  • Full support for multi-store consumer sales with Openbravo for Retail tablet-optimized Web Point of Sale module
  • Integrated alert management system proactively detects and alerts your team to issues or exception conditions like shipping delays, low stock levels, or late payments
  • Global order management is supported through multi-currency and multi-lingual support, and the ability to localize processes at the organizational level
  • All Openbravo data objects (customers, orders, shipments, invoices, etc.) include a unique link that can be easily copy/pasted via IM, email, etc. to streamline collaboration and improve order-to-cash performance
  • Manage order-to-cash for complex product lines with unlimited product attributes, tracking of qty on hand by attribute, cycle counting, catch weight processing, and organization and warehouse level costing
  • Automate the creation of inter-company invoices and orders with the optional Intercompany Documents module
  • Powerful embedded business intelligence enables real time operational monitoring of the order-to-cash cycle, as well as a 360° view of the customer
  • Dimensional reporting on orders, shipments and invoices with choice of filters, summary levels and time comparisons provides strategic insights into trends, progress on improvement initiatives, etc.

Other Applications

The following applications are designed to work hand-in-hand with Order to Cash:

"Order to Cash" is part of the Openbravo line of products, developed by Openbravo.