The Customer Care module from Open Door Technology is built in Microsoft Dynamics® NAV and was designed to be a one-touch application for anyone dealing with internal or external customers. While the module is not designed for high-volume telemarketing, it does work well for inside sales people to contact customers or prospects who meet certain criteria, i.e. anyone who has bought a Widget model 10 in the last six months. It has a number of other features and works extremely well for a front-end for Microsoft Dynamics NAVs Service Management module.
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