Is Maestro right for your business?

Maestro is a great fit for many businesses. Find out if it's the right choice for you! Are you looking for a Maestro demo, technical support, product or pricing information or to simply to compare Maestro with competitive options? Quickly get answers and the information you need.

The Maestro Sales and Catering Module will assist your sales and marketing efforts with a comprehensive client contact and history database as well as assist your catering department with all aspects of event planning and scheduling.

Functions and Features Summary

Booking and Function Room Blocking

  • Function book is completely automated with no limits on future bookings
  • Bookings may be a simple one day affair, or complex with multiple days, multiple function rooms and multiple events
  • Recurring and multiple bookings may be done directly from availability display charts
  • Availability display charts provide complete access to all booking and client information
  • Bookings may be tentative, definite and wait-listed
  • Space blocking and event planning may be done independently and in stages as information becomes available
  • Ability to provide detailed booking quotation without assigning inventory
  • Existing booking information may be copied (whole or partial) to new bookings
  • Event re-scheduling (move to different dates) is done with ease
  • Ability to handle off premises catering
  • Ability to handle function rooms in multiple buildings

Set-up Features and Controls

  • Valid serving time for food and services can be configured for each item
  • Set-up inventory requirements and availability reports are produced on demand
  • “Do not move” status may be assigned to an event
  • Capacity requirements are monitored
  • Ability to specify tax exemptions for each booking
  • Ability to specify gratuity exemptions for each booking
  • Substitutions and new items may be added for each event
  • Ability to log staff time spent and type of work done

Event Planning and Tracking

  • Event planning options include room set-up, menus, beverages and special services
  • Activity planning for events are date, time and clerk sensitive
  • Creation of trace to help monitor booking and client activities
  • Ability to generate ‘to do’ list for clerks and management
  • Ability to set-up deposit requests and monitor receipts
  • Ability to set-up standard trace templates for date tracking (cut-off dates, contracts due, etc.)

Delegates Management

  • Delegate name tracking per event and convention
  • Registration processing for convention and sponsored events
  • Fees collection management may be done prior to and as part of registration
  • Name badges printing may be done prior to and during registration
  • Ability to print tickets for events

Charges, Costs, and Time Tracking

  • Ability to maintain prices and costs on all items and for staff time
  • Ability to log and track staff and consultants time spent by task
  • Ability to generate revenue and costs per delegate, event and booking
  • Ability to post phone charges directly to event folio via call-accounting interface
  • Ability to post invoices to A/R system

Changes Tracking and Reporting

  • Ability to track changes of required details
  • Ability to report on changes in several criteria
  • Immediate notification of changes to the responsible clerk
  • Ability to report on changes via Forms report writer

Client and Contact Management

  • Ability to maintain unlimited client contacts and related information
  • Ability to assign multiple attributes to clients
  • Ability to plan and monitor date sensitive activities (e.g. follow-ups, send info, etc.)
  • Ability to retain unlimited notes on client level
  • Complete history of details is retained for access and statistics
  • Ability to generate sales and statistical reports as required
  • Ability to cross reference affiliated clients/companies

Authorization and Access Control

  • Ability to assign staff, management and sales personnel to each booking
  • Ability to control booking access permission by clerk and level of authorization
  • Ability to assign authorized staff by booking
  • Ability to restrict clerk access by job responsibilities

Reporting and Queries

  • Forms generation facility to generate:
  • Customized Contracts, invoices etc.
  • Itineraries for functions and events
  • Confirmations with text and booking information
  • Liquor permits
  • Standard daily and on demand operational reports are available for staff and management
  • All reports may be viewed on screen and/or printed
  • Reports distribution templates may be set-up for groups of clerks
  • Automated clerk mail messages

Management Tools and Interfaces

  • Staff messaging and activity planning is available to support staff communications and project planning
  • Fax output facility is integrated to support transmission of client contracts and reports
  • Ad hoc query and report writer facility is integrated and allows access to all data retained
  • Database access via office productivity tools to generate reports and contact the client
  • Forms generation facility is integrated and is used to generate custom forms and documents

Other Applications

The following applications are designed to work hand-in-hand with Maestro Sales and Catering:

"Maestro Sales and Catering" is part of the Maestro line of products, developed by Northwind - Maestro Property Mgmt. Solutions.