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Northwind offers Web-based Internet reservation modules that can be fully integrated with our Maestro Property Management applications. Using our system, you’ll be able to offer your customers:
On some Web sites, you find a button or a link called Reservations. When invoked, you see a form you may fill in and return to request information. This is handled just like a fax request: a clerk checks the availability, and contacts you via phone, e-mail, fax, or mail, to let you know if your request has been confirmed, if any alternatives are available, or if no rooms are available. In all of these cases, confirmation or denial of your reservation request is not returned to you immediately.
Internet technology now offers the alternative of interactive, immediate response. Within seconds after you submit your request you receive an on-line response that tells you if your reservation has been confirmed. If it has not, you can try another date, another accommodation type, or, if none are available, you can immediately check on another date or simply make other arrangements.
The benefits to the hotel guest are many, including convenience (refer to the above paragraph). The most important benefit to the hotel operator is global availability and automatic booking, 24 hours a day, 7 days a week without the need of a human operator.
The applications are made up of some or all of the following components:
Trusted Web Client: An authorized user, located anywhere, who accesses the Application Server via a trusted Internet protocol, for example PPTP (Point to Point Tunneling Protocol). This access is implemented via a custom program that is not available for download via the Internet; users must obtain it and install it manually on their PC.
The Internet Reservation components described above are currently supported on the following platforms:
Security is probably the most difficult issue facing Web application development. The architecture itself is guided by security considerations. At the functional level, Northwind implements the AAA of access control (Authentication, Authorization and Accounting/logging), and any sensitive data, down to the field level, can be encrypted.
"Maestro Internet Reservations" is part of the Maestro line of products, developed by Northwind - Maestro Property Mgmt. Solutions.