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A multi‑module management system designed by Northwind ‑ Maestro Property Mgmt. Solutions for accommodations & food services companies.
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The Maestro Property Management Solution is a proven full-featured Windows system used by many of today’s leading hotel corporations. The full suite of Maestro products includes; Front Office & A/R, Work Order Management, Sales & Catering, and Condo/Time Share. All Maestro products can be used stand alone or fully integrated to offer a complete solution for our hospitality customers.

Y2K compliant, Maestro is a true Windows system. Its extensive functionality is likened to those that previously, were only found in older legacy systems. Its clear screens, point and click simplicity, field level drill down, and keyboard entry options, ensure Maestro is easy to use for both new and experienced personnel. Database oriented, its reporting and inquiry are simple and powerful. A complete Client Database of all past, current, and future stay information can be accessed on-line in a simple one step process. In addition to the powerful reporting available in Maestro, our clients can utilize standard Microsoft tools and software to develop their own forms, reports, and spreadsheets.

All Maestro Modules can be accessed through a local area network or over the Internet. Maestro features a real-time two-way interface to any web based reservation facility. Maestro for Windows operates in a client/server environment and is a true 32-bit system with installations implemented under UNIX or Windows NT with SQL Server Database.

Why Choose Maestro?

Maestro is designed to satisfy the needs of large sophisticated resort and hotel operations as well as smaller operations with limited services. Maestro is highly scaleable and supported on many hardware platforms and Operating System platforms. There are also options for different databases based on user requirements, and Maestro can work effortlessly with financial and corporate reporting and decision support products.

Maestro takes into consideration the design input of software engineers, hospitality professionals and end users. Latest technologies and advanced design have been utilized to develop a management oriented solution with a special user interface to allow drill down capability along with full utilization of the mouse to navigate through the windows, yet still support full keyboard and function key compatibility.

Special operational integration features which define Maestro’s unique capabilities and state-of-the-art design include; the real-time integration of folio and reports archiving, real-time integration of guest and group client information and real-time processing of yield control features. These features along with Northwind’s real-time reservations processing and data generation provide management with a unique ability to access the complete client information database (details of forecasts and actuals) in real-time via data mining and productivity tools such as spreadsheets, word processors and report writers.

Northwind is setting the pace for Windows software with the addition of new modules and features with seamless integration to their already feature rich PMS solution. To meet the growing demands of the hospitality industry, Maestro includes Condo and Timeshare Management software (3Q/99) with features to allow the user to manage any interval ownership or wholly owned units.

These features integrate with front office billing and accounts receivable resulting in powerful owner/guest accounting. Northwind has strengthened their already sophisticated form generation subsystem making available report generation of owner statements, owner checks and customized forms.

Powerful new modules to reserve and bill for third party services and to allow client reservations via the Internet have been added to the development effort to accommodate the complex demands of today’s competitive hospitality market. Northwind’s Maestro availability on Windows and UNIX platforms offers a unique flexibility to migrate the database from one platform to another within a few hours, no retraining required. The Maestro design provided Year 2000 compatibility and multi-property capabilities from the outset.

With its expanded functionality, seamless operational integration and intuitive user interface, Maestro will empower properties to operate efficiently, reduce costs, and boost both productivity and yield dramatically. Maestro offers full real-time integration with our Billing and Accounts Receivable and with Sales & Catering modules making our solution one of the best performing for the hospitality industry.

Reporting and inquiry are simple and powerful. With this, the client can utilize standard productivity tools and report writers to develop their own forms, reports, spreadsheets and mail campaigns directly from the database. Guest and group information is easily duplicated for additional reservations creating a guest and group client information database. You can duplicate clients’ reservations based on any of their past stays, current in-house or future reservation data. Special advanced features are provided to manage groups and group members with the ability to generate multiple reservations automatically.

A powerful facility has been developed to set-up standard rates and packages to handle the most sophisticated billing and revenue tracking requirements. In addition, Maestro provides for special group and corporate rates to handle single guests, sharers and group guests.

Tax posting and exemption can be set-up at time of reservation, handling tax exemption of long-term stay guest through the rate set-up.

Maestro is able to manage unlimited categories of services and requests allowing reports or inquiries to be generated based on the specific service or request required. Client and reservations search engine is powerful and simple with a one step process to generate a list to work from. Maestro has a fully integrated Client Information Database of past stays, current stays and future reservation bookings.

Room type and room number assignment changes and multiple room assignments are easily handled in Maestro; there is no need to create a new reservation. Maestro allows the creation of multiple folios at the time of reservation. This feature allows the pre-planning of any special charges, tax exemptions or postings of advanced deposits. Maestro provides a log that records all detailed transactions of a booking, with all activities being date and clerk stamped. Maestro suite of products offers a proven record with emphasis on operational integration and presents the most sophisticated and best performing Hospitality Solution available for Windows today.

Functionality Modules

Maestro Enterprise Maestro Enterprise™ centralizes client management at the corporate level, storing and providing immediate access to all existing and updated information and profiles on…

Maestro Front Office Front Office is designed to provide staff and management with an efficient tool to monitor and provide services to guests and groups promptly and accurately. The Front Office…

Maestro Multi-Property Edition Maestro is a Real-Time ‘Enterprise Wide’ Property Management System. It is a proven product offering multi-property and corporate reservations facilities with the…

Maestro Accounts Receivable This common module provides the ability to handle a single or multiple property environments with inter-module integration. All modules that provide Guest and Group Services…

Maestro Work Order Management The Work Order Management module is designed to support operational activities of management and staff responsible for maintenance and repair. Functions and Features Summary…

Maestro Internet Reservations Northwind offers Web-based Internet reservation modules that can be fully integrated with our Maestro Property Management applications. Using our system, you’ll be able…

Maestro Sales and Catering The Maestro Sales and Catering Module will assist your sales and marketing efforts with a comprehensive client contact and history database as well as assist your catering…

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