Visibility, Collaboration and Control to Drive On-Time Delivery NetSuite OpenAir’s project management software enables project managers and team members to collaborate…
Gain Complete Visibility into Resource Management and Skills With NetSuite OpenAir’s resource management software, you can make sure that the right resources are…
Drive Cash Flow by Automating Project Accounting and Invoicing NetSuite OpenAir’s project accounting capabilities enable you to easily and efficiently manage and…
Expedited and Easy Timesheet Entry to Match Your Needs When it comes to timesheet management, you need to make it simple and easy for employees to enter hours worked and…
Maximize Accuracy and Timeliness of Expense Processes In a billable services organization, expense management is a critical part of the business. To maximize the accuracy and…
Dashboards and Reporting
Get Actionable, Real-Time Visibility into Project Performance To maximize your professional services team’s performance, your organization needs clear visiblity into…
Visibility, Collaboration and Control to Drive On-Time Delivery
NetSuite OpenAir’s project management software enables project managers and team members to collaborate on projects and maintain current and accurate project status at all times, allowing managers to proactively identify and resolve potential threats to the success of each and every engagement.
With NetSuite OpenAir’s web-based delivery, every stakeholder can see, monitor and manage project status any time, anywhere. By delivering complete visibility and control, NetSuite OpenAir’s project management solution gives you real-time access to all of your project information. The result is a significantly improved project completion record, more satisfied clients and reduced non-billable work.
Project management software that helps you deliver projects on time and within budget
See project performance by easily monitoring project status
Gain real-time collaboration for your project teams
Estimate project profitability and generate forecasts
Get top-down visibility into work breakdown structures
Establish project budgets and track project costs according to budgets.
Easy Project Setup
Rapidly set up projects using project templates, and use flexible project duplication options to create new projects from templates
Set up project stages to group similar projects together
Flexibly assign resources at the project level, as well as to tasks based on hours or percentage of time
Create task predecessor relationships
Utilize complete bi-directional integration with Microsoft Project.
Comprehensive Project Visibility
View the entire project plan with an easy-to-read Gantt chart view
See a project outline view for a comprehensive real-time snapshot of project status down to the task level
Identify and view task assignments in an intuitive chart format.
Monitor Project Progress in Real Time
Record project issues down to the task level, and track them with descriptions, severity, resolution date and assignment
Generate pricing estimates for pre-sale projects from underlying project plan and staffing model
Track changes to the project plan over time using baseline functionality
View Earned Value Management metrics to measure key performance indicators
Manually override user cost at the project level
Get alerts and notifications triggered by key project events (such as adding or changing a task).
Create and Monitor Detailed Project Level Budgets
Create revenue and cost estimates for engagements, and use “what if” project planning scenarios to optimize price, margin, billing rates and staffing
View pipeline reports, gaining visibility into future enterprise revenue and profit opportunities
Easily create project-level and date-based budgets
Define budget categories to identify different budget items within the total budget amount
Get real-time budget alerts based on percent of allocated budget, and budget overruns.
Gain Complete Visibility into Resource Management and Skills
With NetSuite OpenAir’s resource management software, you can make sure that the right resources are working on the right projects, based on real-time project timelines, and as the project evolves. A comprehensive resource management system, NetSuite OpenAir helps you manage even the most complex project resource management requirements.
NetSuite OpenAir’s resource management software gives you visibility into all aspects of your project resource management needs, helping to increase overall resource utilization and manage and deploy resources based on employee skills, interests, experience and availability.
Achieve complete visibility into resource utilization, skills profiles, bookings and more
Reduce your dependence on resource management spreadsheets with real-time tracking of skills and availability and centralized, up-to-date, searchable resource profiles
Automate resource management requests and bookings with customizable workflows
Manage a single, dynamic, global pool of resources to optimize projects teams, regardless of physical location
Accurately forecast staffing needs and improve employee utilization rates.
Proactively Forecast and Allocate Resources
View and manage resource utilization and allocation with graphical, interactive reports
Use automated resource utilization alerts to address resource management challenges and exceptions before they occur
Drive full-time employee (FTE) forecasts and the staffing process with generic resource placeholders.
Streamline Resource Requests and Bookings
Effectively track and allocate resources by defining multiple booking types (e.g. requested, confirmed, internal) to match your business needs
Allocate resource bookings to specific timeframes to provide in-depth visibility into time management, and integration with Microsoft Outlook and Google calendars
Map customizable workflows to your resource management needs
Stay on top of changes with automated email notifications for newly created, modified or deleted resource bookings
Book resources to projects individually or in bulk with multiple bookings forms or a resource booking grid
Enter, modify or delete bookings for multiple resources on a single project via the project booking grid
Allow project managers to request specific or generic resources in booking requests
Easily adjust, delete or swap resources on bookings based on resource utilization and staffing needs
Create bookings at the task or project level
Manage booking requests in bulk with the project booking request grid.
Advanced Skills Tracking and Searching
Assemble advanced skills profiles for resources with demographic information, interests, experience, language expertise, work preferences, proxy capabilities, leave accrual rules and more
Create and manage custom skill sets to match your requirements
Tailor views of your resources’ skills profiles with custom filters of specific parameters, or see all resources at once
Conduct advanced resource searches to find the right people based on multiple factors including availability and skills
Quickly filter lists of resources based on a single attribute, such as skill, education, department or job code
Flexibly view and search all active and inactive resources, including contractors and other specialty resources
View resource utilization in calendar view and graphical booking chart view.
Drive Cash Flow by Automating Project Accounting and Invoicing
NetSuite OpenAir’s project accounting capabilities enable you to easily and efficiently manage and analyze project finances with advanced project accounting software. From bid preparation through time and expense tracking to client billing and internal charge-backs, NetSuite OpenAir project accounting and billing software provides powerful tools to perform these processes across multiple offices and mobile employees.
NetSuite OpenAir’s project accounting billing engine provides flexibility in managing client billing, handling both fixed-fee and time and material billing on the same project. Automated billing rules guarantee that all billable work and expenses are accurately captured and timely billed to your clients to increase your quote-to-cash cycle and improve cash flow.
Improve your cash flow by invoicing customers quickly and more accurately
Reduce manual effort by automatically invoicing customers for billable work and expenses
Monitor project profitability and get real-time visibility into project finances against budget
Easily align invoicing to changing project, regional, customer and business needs
Scale invoicing processes across offices and countries with multi-currency and multi-tax intelligence.
Gain Flexible and Automated Invoicing
Automate project invoices and manage approvals based on customer or project with an end-to-end invoicing engine
Record payments against invoices and view the outstanding balance on an invoice in real time
Integrate project time and expense entries, project billings, revenue recognition transactions and invoice totals with your General Ledger
Create and customize multiple invoice templates and easily associate them with customers or projects
Easily include multiple projects on a single invoice
Define project-level approvals for invoices, and even create customizable multi-level processes
Create charges manually whether flat fee, hourly, expense items or more
Utilize support for multiple charge rates with any unit such as $/word, $/day, $/unit etc.
Track and report on charges that have not yet been assigned to an invoice
Record and track retainers and customer purchase orders
Associate retainers with agreements
Select and include payment terms for the invoice
Electronically send an invoice directly with additional attachments or text as required
Enable customers to download invoices in HTML or PDF format.
Automate Project-Level Revenue Recognition Processes
Recognize revenue according to its own unique schedule and guidelines
Leverage revenue recognition that’s separate from project billing to support exactly how your organization measures profitability.
Monitor Project Profitability
Clearly monitor and report on summary and detail project-level accounts, include project profitability metrics
Monitor and project budget vs. actual in real time using easy-to-read graphs and reports.
Multi-Currency and Tax Intelligence
Easily manage multi-currency and multi-taxation requirements
Apply taxes to invoices based on the location of the work done or by service/expense completed
Automatically apply sales tax to invoices whether VAT, GST, PST or more
Manage tax rates for service and expense items.
Expedited and Easy Timesheet Entry to Match Your Needs
When it comes to timesheet management, you need to make it simple and easy for employees to enter hours worked and supporting timesheet information. The more accessible the process, the more likely employees will complete timely and accurate timesheets.
With NetSuite OpenAir’s timesheet software, users can quickly and easily capture detailed timesheets, whether in the office or on the road. Better yet, NetSuite OpenAir timesheet software allows you to map timesheet entry and approvals to your unique business requirements, ensuring you capture the right information the first time, every time.
Track hours worked and allocate directly to projects or tasks, expediting project management and project accounting processes
Submit timesheets for approvals based on your business processes, or requirements unique to each client or project
Submit timesheets from anywhere with a browser, iPhone, BlackBerry or any PDA or WAP-enabled device, or use the offline client and submit when you’re back online
Create timesheets from scratch or save time by duplicating previously entered timesheets
Place visibility and control in the hands of users with self-service tracking of timesheet management and approvals, including leave tracking and vacation time.
Filter timesheets based specific search criteria such as timesheet date and user, or view timesheets by stages such as open, submitted and more
Tailor timesheet layout to include certain fields and/or only show tasks to which users are assigned
Customize time entry to meet your business rules—require notes on time entries, flag time as billable or non-billable and more
Include time entries for multiple projects on the same timesheet
Define the appropriate timesheet duration for your firm based on invoicing and reconciliation cycles
Create timesheet rules, such as minimum or maximum daily values, to reduce errors
Enable “hours remaining” functionality to allow users to provide an estimate of remaining hours to work on a task
Download timesheet reports in HTML or PDF format
Generate alerts for overdue timesheets and/or overdue approvals
Specify time types to provide additional granularity in reporting and tracking time, such as regular time, overtime, personal time and more
Create “schedule requests,” allowing users to request a change to their regular schedule
Leverage advanced support for Leave Accrual tracking
Utilize an integrated stopwatch-style timer for detailed capture of time spent on tasks and projects.
Define user and/or project level approvals for timesheets, including customizable multi-level processes
Easily make adjustments to approved timesheets
Reject individual time entries on a single timesheet, or the entire timesheet
Empower users to self-reject timesheets when needed.
Maximize Accuracy and Timeliness of Expense Processes
In a billable services organization, expense management is a critical part of the business. To maximize the accuracy and timeliness of expense reporting and overall expense management, this process should as easy and flexible as possible for users and connect directly with project management and project accounting.
With NetSuite OpenAir, you can automate and streamline the entire expense management cycle, including expense reporting, submission and approval processes, while integrating with project accounting and invoicing. By managing the entire lifecycle, it becomes easy and seamless to track and submit expenses for rapid reimbursement and client billing.
Capture expense information from anywhere with a browser, iPhone, BlackBerry or any PDA or WAP-enabled device, or use the offline client and submit when you’re back online
Increase accuracy by integrating expense management with project management
Customize workflows and approval processes to meet your unique business, project accounting and expense management needs
Integrate with virtually any accounting or ERP system to eliminate double entry of expense reporting data
Track expenses in any variety of currencies.
Flexible, Accurate Expense Entry and Reporting
Consolidate expenses from multiple projects into a single expense report
Create and submit expense reports with a browser or mobile devices, including BlackBerry, iPhone and Palm
Enter expense reports without an internet connection with the offline client and submit for approval when back online
Customize business rules for expense management to match your unique needs, such as requiring receipt association with project tasks or specifying items as billable or non-billable
Automate entry of recurring expenses with “repeat receipt” option for defined intervals
View expense reports in HTML or PDF formats
Enter expenses in multiple currencies using the Foreign Currency Receipt Wizard
Tailor expense items to match company-defined expense categories
Upload attachments at the expense item or expense report level
Enter historical pricing for expense items
Mark expense receipt costs up or down for billing purposes and define tax locations for specific expense items
Quickly enter expense receipts via expense grid view or use the standard form and enter expenses individually
Configure form permissions at the receipt level
Create per diem expenses according to policies
Expedite expense entry by cloning expense reports.
Advanced Expense Approvals and Workflows
Track expense reports through the submit/approve lifecycle and view an auditable system history for each report
Create overdue expense report approval alerts
Define user and/or project-level approvals for expenses, including customizable multi-level processes.
Dashboards and Reporting
Get Actionable, Real-Time Visibility into Project Performance
To maximize your professional services team’s performance, your organization needs clear visiblity into team and project performance. NetSuite OpenAir provides robust dashboards, and reporting and analytical tools that are integrated across all modules to deliver an on-demand, real-time view into your services organization.
NetSuite OpenAir dashboards and reports enable you to monitor, report and analyze overall project performance in real time, including resource utilization, profit margins, project budgets vs. actual and more. With NetSuite OpenAir, every stakeholder from executive to project manager can instantly see the reports and metrics that mean the most to them. Your organization gains real-time dashhboards that can be personalized to each stakeholder’s needs, giving everyone instant access to the information that matters.
Closely monitor project profitability and project performance, see resource utilization, share billings forecasts, understand the backlog and clearly see timesheet status
Eliminate time spent reporting using spreadsheets with web-based real-time reporting
Zero in on the metrics and reports your services organization needs to drive project performance
Improve collaboration by ensuring every stakeholder is operating on the same shared view
Reduce time spent hunting for key metrics with personalized role-based dashboards.
Real-Time Personalized Dashboards
Utilize personalized dashboards that provide notifications and one-click access to critical project information
Monitor key metrics such as resource utilization, profit margin, project budget vs. actual and more
Customize dashboards with end user self-service capabilities
Set up reports and view key company information in chart form
Share customized graphical dashboards with other users and departments
Analyze chart details by viewing underlying reports
Individually customize charts on a per-user basis
Create bar charts (horizontal, vertical or multi-bar), pie charts or line charts.
Self Service Collaborative Reporting
Use and modify more than 100 pre-configured professional services reports
Create powerful historical and forecast reports, including billing and utilization
Run timesheet status reports to ensure employees are entering time in an efficient and timely manner
Create backlog reports to identify remaining work on a particular project, helping ensure that all projects are profitable
Run resource utilization reports to ensure resources’ time are appropriately allocated among various projects
Generate projected billings forecast reports to identify what can be potentially billed in the future at the client and project level
Organize reports in folders, save and share them, and schedule reports to run automatically to ensure data is shared with the right people at the right time
Allow users to build detailed or summary reports from scratch
Create calculations, use custom start or end dates, and custom report filters with a powerful report engine
Create custom start or end date periods on summary reports
Inclusive and exclusive filtering capabilities for summary and detail reports
Download reports in PDF, Word or Excel format
Integration with CrystalReports.com.