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navicure

A developer of business management software.

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About Navicure

Navicure’s web-based healthcare billing and payment solutions help healthcare organizations of all sizes increase revenue, accelerate cash flow, and reduce costs associated with managing insurance claims and patient payments. Serving more than 60,000 healthcare providers nationwide, Navicure’s technology solutions automate account receivables processes, including claims management; patient eligibility verification; remittance and denial management including automated secondary claims filing, appeals, and posting; reporting and analysis; and patient payment collections at and near the time of service. Navicure’s solutions are supported by its unique 3-Ring® Client Service which guarantees that a client service representative will answer every client call in three rings or less, even during times of transition such as ICD-10. Navicure is the exclusive billing and payment solution of the MGMA AdminiServe® Partner Network and an MGMA Executive Partner.

Navicure is the founding sponsor of www.icd10hub.com, a free educational website devoted to making physician practices’ transitions to ICD-10 easier. Additionally, ICD-10 Analyzer by Navicure (www.navicure.com/icd10analyzer) is a complimentary online tool that enables medical billers to identify the ICD-9 codes that will most impact a user’s payer reimbursement and suggest corresponding ICD-10 codes.

Our Service

Our devotion to our clients is unmatched. In addition to serving our clients with a veteran team of claims experts, our client services team adheres to a strict, 3-Ring® Policy. All calls are picked up in three rings or less. To accommodate this policy the client services team is purposefully overstaffed.

Our Technology

Navicure’s Web-native application was built using premier hardware and software components, including well known technology names like Oracle, Sun Microsystems, and Cisco. By leveraging a powerful relational database in a transaction-intensive environment, the Navicure platform facilitates highly efficient claim data routing. This is in accordance with the privacy and security requirement stipulated under the HIPAA statute. The Navicure system’s hours of operation are 24 hours a day/7 days a week except scheduled maintenance every Saturday from 12:00 AM to 5:00 AM.

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