The MSI-WORK ORDERS SYSTEM developed by Municipal Software, Inc. was developed to assist departments in the scheduling, completion, and follow-up of work requests. These requests may be generated internally or by a resident request.

Features of the MSI-Work Orders System include:

  • Offers service request and work order processing
  • User defined work codes, source codes, location codes, status codes, and priority codes
  • Customer processing by customer number, name, and address
  • Automatic generation of next available request number
  • Requested by information tracked by name and address
  • Interfaces with MSI-Utility Billing system
  • Notification upon completion field
  • Supports comments by request number
  • Supports the printing of work orders
  • Inquiry by service request, work order, work order schedule, and work order follow-up
  • Recurring work requests supported
  • Reporting by service request and work order scheduling
  • Deletion of closed service requests and work orders
  • History is limited only by available disk space

Other Applications

The following applications are designed to work hand-in-hand with Work Orders:

"Work Orders" is part of the General Accounting line of products, developed by Municipal Software Inc..

Related Products

"Work Orders" is part of the General Accounting line of products, developed by Municipal Software Inc..