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The MSI-WORK ORDERS SYSTEM developed by Municipal Software, Inc. was developed to assist departments in the scheduling, completion, and follow-up of work requests. These requests may be generated internally or by a resident request.

Features of the MSI-Work Orders System include

  • Offers service request and work order processing
  • User defined work codes, source codes, location codes, status codes, and priority codes
  • Customer processing by customer number, name, and address
  • Automatic generation of next available request number
  • Requested by information tracked by name and address
  • Interfaces with MSI-Utility Billing system
  • Notification upon completion field
  • Supports comments by request number
  • Supports the printing of work orders
  • Inquiry by service request, work order, work order schedule, and work order follow-up
  • Recurring work requests supported
  • Reporting by service request and work order scheduling
  • Deletion of closed service requests and work orders
  • History is limited only by available disk space

Other Applications

The following applications are designed to work hand-in-hand with Work Orders:

"Work Orders" is part of the General Accounting line of products, developed by Municipal Software.