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This module concentrates on two critical aspects of your operations, field service dispatch and sales. It also maintains technicians’s inventory (van stock) and has special functions to better support Installations of equipment and swapping of equipment at a customer’s site. It is also the module through which all order entry, billing and invoicing is performed.

  • Provides an Order Desk with Full Order Processing Functionality
  • Service and Sales use the Same Screens
  • Technician Scheduling and Reporting
  • Track Mileage and Expenses
  • Combine Parts, Labor, and Tasks on One Order
  • Auto-Create PO’s from Orders
  • Immediate Printing of all Required Documents
  • Auto-Invoicing
  • User-Definable Forms
  • Strong Historical Reporting Capabilities

Other Applications

The following applications are designed to work hand-in-hand with Service Processing and Order Desk:

"Service Processing and Order Desk" is part of the Service Pro line of products, developed by MSI Data.