Is Monsoon Stone Edge right for your business?

Monsoon Stone Edge is a great fit for many businesses. Find out if it's the right choice for you! Are you looking for a Monsoon Stone Edge demo, technical support, product or pricing information or to simply to compare Monsoon Stone Edge with competitive options? Quickly get answers and the information you need.

Customer Management provides retailers with around-the-clock, customized access to sales, marketing and customer service resources, enabling them to identify, acquire and serve their customers more effectively though the management of all touch points, including person-to-person contact, telephone, email, and the Internet.

Marketing automation enables organizations to analyze target audiences using methods such as RFM (Recency, Frequency and Monetary Value) align campaigns with appropriate market segments; plan and execute highly personalized campaigns with the right message at the right time; use preferred communication channels; and measure, monitor, and refine campaign performance to ensure optimal return on investment.

Telesales is designed to enable call center agents to generate increased revenue, improve customer satisfaction, and create a closed-loop information system. This application enables telesales professionals to work more efficiently by providing essential sales functions including opportunity and forecast management, account management, contact management, campaign management, and activity tracking.

Call center management enables agents to manage, synchronize, and coordinate all customer interactions over multiple communication channels such as the Web, POS, telephone, and email. Using this function, company personnel become customer relationship managers, combining support over a broad range of products and services and adding value by proactively informing customers about targeted offerings that meet their specific requirements.

Other Applications

The following applications are designed to work hand-in-hand with Customer Management:

"Customer Management" is part of the Monsoon Stone Edge line of products, developed by Monsoon Commerce.

Related Products

The following software product lines are also offered by Monsoon Commerce: