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The Minotaur CRM module allows you to manage your business contacts, both prospects and customers, to help you track all interactions for improved customer service. A master record for each contact keeps track of all your key information about that contact. Each Minotaur user can be assigned tasks to complete for a given contact, like preparing quotes, following up on complaints, etc. When complete, the Minotaur user can record the task as finished and add in any related comments in the notes section. All entries are date stamped for an easy chronological showing of events. A prospect can be easily turned into a customer so the entire history of your sales prospecting is retained.
"CRM" is part of the Minotaur Business System line of products, developed by Minotaur Software.