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The Community Services Module offers tools to help agencies manage three major programs more efficiently: HEA (Home Energy Assistance, formerly referred to as LIHEAP), Emergency Assistance, and Transitional Housing. In support of all three of these components, two separate additional tools are provided to monitor Counseling activities and to track specific information on Housing & Utilities on a per-client basis. All components offer multiple records per client, so annual rollovers or repeat applications are a snap—with no need to ever repeat data entry. Multiple eligibility requirements are equally simple: each component offers its own requirements checklist, and the Counseling module additionally provides for program specific questionnaires. Once again, you will be impressed by the detail available in the Service Delivery component: multiple funding sources, individually itemized invoices, tracking of all checks and payments, several service coding options, detailed coordination with vendors and providers, tracking of individual facility details, and much more than can be covered in this brief description.
"Community Services" is part of the CSST line of products, developed by Miles Business Management Software.