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Equipment Maintenance Track and control every aspect of routine and unscheduled equipment maintenance. Automate the work order process, allowing your maintenance department to generate work orders more quickly and accurately, track work orders with user-defined criteria (making time stamps obsolete), perform detailed accounting procedures with ease, and execute all of your maintenance/repair procedures with maximum efficiency.
Flat Rate Pricing Take full control over every flat rate in your organization and inspire more customer confidence in your organization. The flat rate pricing process, the standard in more service industries every day, is now easier than ever. Stop purchasing expensive flat rate books from an outside publisher and enable your technicians to give on-the-spot printed price quotes on specific services from your pricing catalog.
Service Contracts Manage your service agreements more effectively and maximize revenue for every. If your business has service agreements, you know managing them can be difficult. But with proper management, service agreements can be a major source of revenue for service companies. With Service Contracts, before a technician is dispatched to a site, the customer service representative will be alerted to any active contracts that exist.
Service Dispatch Track and manage every detail of your service organizatoon. Flexible capabilities help you manage field technicians efficiently, clarify information about technicians’ profitability, and accurately track customer information, including account status and equipment and service history.
"Field Service" is part of the Dynamics SL (formerly Solomon) line of products, developed by Microsoft.
Dynamics SL (formerly Solomon) is a horizontal product. It offers functionality designed for usage across a wide variety of industries and business types.