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Order Promising

Calculate availability and delivery dates. Find out if it is possible to deliver on a particular date, or calculate a possible delivery date based on lead time or production time if you have no inventory available.

Sales Invoicing

Set up, post, and print customer invoices and sales credit memos. This granule is fully integrated with General Ledger and Inventory.

Sales Invoice Discounts

Calculate invoice discounts automatically. Set up any number of invoice discount terms, including a certain minimum amount, discount percentage, and/or a service charge. The discount is calculated on the individual item lines and becomes part of the net sum of theinvoice. Calculations can be done in both local and foreign currencies.

Sales Line Discounting

Work with customer discounts that are either customer-specific or customer-group-specific so you can share a discount among several customers. Negotiate the discount percentage for each customer or customer discount group.

Sales Line Pricing

Work with sales prices that are either customer-specific or customer-group-specific so that you can share a price among several customers. Negotiate the actual prices with the customer or customer price group.

Campaign Pricing

Work with sales prices and sales line discounts connected with specific campaigns. After you have activated the prices/discounts, any customer or contact related to a company currently in a segment associated with a given campaign can access the price/discount associated with that campaign. Prices are valid for the life of the campaign or until you decide to deactivate them. When you create a sales document or service order, the campaign price/discount is included among the pricing reductions available when Microsoft Dynamics NAV chooses the price to retrieve on the line.

Sales Order Management

Manage sales quotes, blanket sales orders, and sales order processes. Setting up an invoice directly differs from setting up a sales order in which the quantity available is adjusted as soon as an amount is entered on a sales order line. Quantity available is not affected by an invoice until the invoice is posted. Use the Sales Order Management granule to:

  • Manage partial shipments.
  • Ship and invoice separately.
  • Create prepayment invoices for the sales order.
  • Use quotes and blanket orders in the sales phase. (Quotes and blanket orders do not affect inventory figures.)

Sales Return Order Management

This granule enables you to create a sales return order, so you can compensate a customer for wrong or damaged items. Items can be received against the sales return order. Create a partial return receipt or combine return receipts on one credit memo. Link sales return orders with replacement sales orders.

Shipping Agents

Set up multiple shipping agents (for example, UPS, DHL, external carriers, or your own carrier) and relate their services (express, overnight, standard) with shipping time. Use this granule with sales orders and transfer orders.