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Dynamics NAV

A full ERP system designed by Microsoft. Formerly Navision.
Questions about Dynamics NAV? Call (800) 827-1151 and talk to a software expert now.

Dynamics NAV is an ERP product developed by Microsoft for small and mid-market companies. The solution offers product functionality covering financial management, supply chain management, manufacturing, project management, and service management.

Dynamics NAV is the most popular solution among the line of Microsoft Dynamics ERP products and has a global install base over 100,000. The product’s strong multi-language and multi-currency capabilities make it a frequent choice for companies conducting business in multiple countries.

Both on-premises and cloud deployment options are available for Microsoft Dynamics NAV. The product offers multiple client-side software options including Windows OS, browser-based, and mobile support. Additionally, base program functionality can be extended via custom solution configuration and an extensive network of certified add-on products.

Dynamic NAV Resources

Video Overview


Dynamics NAV Real World Evaluations

Wondering if Dynamics NAV is right for your organization? To better understand if it is a fit for you, explore data detailing the functional requirements, anticipated spending ranges, and company attributes of 50 businesses who recently considered purchasing Dynamics NAV.

Quick Facts Q&A

Q. What functionality does Dynamics NAV include?

Dynamics NAV is an ERP program that provides financial management, supply chain, project management, service, and CRM capabilities.

For a more detailed view of solution support for typical ERP capabilities, check out the Dynamics NAV functionality checklist.

Q. How much does NAV cost?

Dynamics NAV is targeted toward the small to mid-market segment and has costs typical of ERP solutions designed for this market.

The cost of Dynamics NAV can vary significantly and depends on which functionality is licensed, user counts, hosting requirements, active discounts & promotions, implementation requirements, and support needs.

67.6% of software buyers who consider Dynamics NAV will have an estimated targeted 3 year spending range in the tens of thousands of dollars (USD). More.

Q. What are the licensing options for Dynamics NAV?

The primary two licensing options are via Microsoft's Perpetual Licensing (for purchased, on-premises or 3rd party hosted deployments) or via Subscription Licensing (for SaaS, hosted deployments).

Dynamics NAV can be purchased for variable user counts. Additionally, customers wishing to expand on the functionality provided in the Dynamics NAV Starter Pack have the option to purchase the Extended Pack. More.

Q. What industries is Dynamics NAV appropriate for?

Dynamics NAV provides functional support for companies in a wide variety of industries.

The most common industry classification for users of Dynamics NAV include: Manufacturing (20.3%), Distribution (16.2%), and Professional Services (15.7%). More.

Q. What size companies use Dynamics NAV?

Dynamics NAV is designed for small and mid-market companies.

Q. Is Dynamics NAV the same thing as Navision? What about Dynamics 365 Business Edition?

Navision was the original name of the product now known as Dynamics NAV. Microsoft no longer uses the brand name "Navision" in its official marketing material for the solution.

Dynamics 365 Business Edition is powered in large part by Dynamics NAV technology, but is a separate product that has requires independent licensing.

Q. How does Dynamics NAV differ from other Dynamics products?

Microsoft offers five separate ERP products in their Dynamics line: Dynamics GP, Dynamics NAV, Dynamics SL, Dynamics 365 Enterprise Edition, and Dynamics 365 Business Edition.

Dynamics NAV is oriented toward mid-market businesses. Its multi-language and multi-currency capabilities make it a popular choice for companies conducting international business.

Dynamics GP targets mid-market and small businesses. While the product can scale to support larger organizations, it is a frequent choice for growing companies looking to replace an entry-level accounting solution with broader departmental functionality and more advanced features.

Dynamics SL offers extensive project accounting and project management capabilities, making it a strong choice for many professional services and construction/contracting companies.

Dynamics 365 Enterprise Edition is a highly customizable, Tier 1 ERP solution designed specifically for enterprise level companies. It includes all functionality formerly available from Microsoft under the Dynamics AX product brand.

Dynamics 365 Business Edition is a cloud-based management software platform designed for companies between 10-250 employees.

Q. Is Dynamics NAV available "on the cloud"?

Dynamics NAV is available as a cloud-based option, hosted on the Microsoft Azure hosting platform. Remote users can access full Dynamics NAV functionality via Terminal Services, or via An HTML5 web client.

Q. What operating systems can the Dynamics NAV client software run on?

Dynamics NAV is designed to run on Windows based client operating systems. However, the web client can be used by users on any device type (regardless of OS) so long as a supported browser and Internet connection is available.

Q. Can I run Dynamics NAV on a Mac workstation?

Dynamics NAV does not run as a Mac native client application. However, Mac workstations set up for Terminal Services or Windows virtualization can run Dynamics NAV. Additionally, Mac users also have the option to use the browser-based web client for Dynamics NAV.

Q. What kind of tech support is available for Dynamics NAV?

Microsoft offers direct tech support for their products in multiple service level offerings. Additionally, an extensive network of authorized Dynamics NAV providers is available to provide in-depth implementation and solution consulting support. More.

Q. Can Dynamics NAV be customized?

Dynamics NAV offers a variety of default user configuration options throughout the full range of its functional capabilities.

Users seeking to further customize the product can purchase the Application Builder and Solution Developer (both available a la carte).

Additionally, a wide variety of authorized solution providers are available to provide solution customization services.

Q. What additional 3rd party software is available to extend Dynamics NAV functionality?

There is an active community of Independent Software Vendors (ISVs) developing 3rd party applications to augment Dynamics NAV. An extensive table identifying popular add-on applications for Microsoft Dynamics NAV is available below.

Functionality

Dynamics NAV is an ERP program that provides financial management, supply chain, project management, service, and CRM capabilities.

The following checklist provides an overview of Dynamics NAV support for common functionality typically sought in ERP solutions.

Functionality Support Note
Accounts Payable Yes Payment prioritization; invoice & PO association; aging reports by due, posting, or document date
Accounts Receivable Yes With or without sale order invoicing; penalty/discount management; batch payment reminders
Equipment Management Partial Basic asset management included; full 3rd party CMMS options available
Bank Reconciliation Yes Bank statement import; automated stement to account ledger entry matching; guided reconciliation
Benefits Management No Microsoft certified 3rd party add-on software available
Bill of Materials Yes Assembly & production BOMs; material quantity comparison; BOM item exhance support
Billing Yes Electronic invoicing; installment billing; job suggested billing; credit card processing
Budgeting Yes Budget from historical GL entries; budget export/import; multi-period variance reporting
Business Intelligence Yes Budgeting; account schedule KPIs; dimensional data analysis; Excel export/import; analysis templates; XBRL support
Cash Flow Management Yes Automatic payment reconciliation; bank fund withdrawal/deposit; bank transfers
Commissions Management Partial Basic commissions management provided; 3rd party add-ons available for advanced commissions management
Credit Card Processing Yes Enrollment with Payment Services for Microsoft Dynamics ERP required
Customer Relationship Management Partial Service management included; additional CRM available via Microsoft Dynamics 365 offerings
eCommerce No Microsoft certified 3rd party add-on software available
EDI No Microsoft certified 3rd party add-on software available
Employee Records Yes Employee contract management; employee history tracking; absence regiestering
Estimating Yes Estimated usage and costs; estimated invoicing contracts; job usage and estimate comparison
Field Service Management Yes Schedule service calls; track repair parts & supplies; assign personnel based on skill & availability
Fixed Asset Tracking Yes Asset class, department, & location tracking; asset insurance tracking; multiple valuation schedules
Fund Accounting No Microsoft certified 3rd party add-on software available
Fundraising Management No Microsoft certified 3rd party add-on software available
General Ledger Yes Reverse journal postings; multiple-currency; XML file export; reconciliation; intercompany transfers
Human Resources Partial Employee records; absence management; payroll, benefits management, hiring available in 3rd party add-ons
Inventory Control Yes Physical or cycle counting; lot numbers; serial numbers; multiple costing methods
Job Costing Yes Cost definition and allocation management; job cost adjustment accounts
Manufacturing Execution System Yes Production order management; capacity management; material issuing; resource scheduling
Material Requirements Planning Yes Demand prediction and production forecasts; regenerative planning; PO & production action message control
Payroll No Microsoft certified 3rd party add-on software available
Point of Sale No Microsoft certified 3rd party add-on software available
Bank Reconciliation Yes Microsoft certified 3rd party add-on software available
Project Management Yes Resource & capacity management; time tracking; task/step definition
Purchasing Yes Blanket purchase orders; receiving & cross-docking; purchase codes; supplier management
Quotes Yes Sales quotes; sales quote to sales order conversion
Recruitment and Talent Management No Microsoft certified 3rd party add-on software available
Sales Forecasting Yes Location, customer, & project sales forecasts
Sales Order Management Yes Quote to sales order conversion; partial shipments; batch posting
Time Tracking Yes Job & order time assignment; time sheet approvals management
Warehouse Management (Advanced) Yes Warehouse set-up; workflow definition; pick & put-away management
Work Order Management Yes Contract integration; service quote to order conversion; service order resource allocation

Industries

Dynamics NAV is a popular ERP option across a variety of company industry types. The following chart details the proportion of Dynamics NAV reviews within individual industry classifications.

Other Industries: Government (3.7%), Real Estate (3.4%), Finance & Insurance (2.2%), Software Development (2.0%), Health Care (1.7%), Natural Resources (1.7%), Education (0.5%) .

Pricing

The pricing for Dynamics NAV can be highly variable depending on the needs of the individual company licensing the software. Pricing factors include the extent of the licensed functionality, user count, hosting needs, and implementation and on-going support requirements.

The following chart displays a breakdown of estimated maximum spending ranges reported by software buyers who recently reviewed Dynamics NAV as a purchase option.

Licensing

Dynamics NAV can be purchased and licensed through a network of authorized solution providers.

There are two licensing model options available for Dynamics NAV: Perpetual and Subscription.

Perpetual Licensing

Under the Perpetual License model, the software is owned rather than leased. Perpetual License buyers can deploy the software on-premises or choose to host the software with a 3rd party hosting services provider and access it remotely.

The base Perpetual Licensing option allows three users to access the software at the same time. Microsoft refers to these user licenses as "full concurrent client access licenses" or "full concurrent CALs." It's important to note that the three licenses provided with the base Perpetual Licensing option are "concurrent" user licenses. What this means is that a business running Dynamics NAV under this licensing arrangement can set up more user accounts than three, but only three users will be allowed to access the software at the same time. Additional "CALs" can be purchased to remove the limitation of three concurrent users.

There are two difference access levels available for licenses, which offer varying levels of user privilege. "Full" user licenses offer unrestricted access to the software. "Limited" user license provide full "read" privileges, but limit "write" access to "self-serve" employee specific information. "Self-serve" users have access only to personalized data. Administrators of the software can additionally choose to limit functionality for any user type.

Perpetual Licensing is available for both the Dynamics NAV Starter Pack and the Dynamics NAV Extended Pack.

Subscription Licensing

Under the Subscription License the software is leased rather than owned. Subscription Licensing entails a cloud-based deployment, where a Microsoft-certified partner hosts the software on their server and provides access via remote access software. The Subscription License is a monthly license.

Microsoft refers to the licenses under the Subscription Licensing option as "Subscriber Access Licenses" or "SALs." A "Standard User" SAL provides full system access. "Limited User" SALs have decreased system access, primarily providing "read" access to the software. User licenses are purchased on an individual basis. Microsoft provides one additional Full SAL free of cost for a 3rd party accountant/bookkeeper and one for the Microsoft-certified partner hosting the software.

Subscription licensing is available for both the Dynamics NAV Starter Pack and Extended Pack.

Dynamics NAV Support

Microsoft directly offers three support plans: the Enhancement Plan, the Advantage Plan, and the Advantage Plus Plan.

Each Microsoft support plan provides access to product release, service pack, and tax and regulatory updates. Additionally, supported customers can access unlimited online training from predeveloped resources and access to CustomerSource which is a collection of "relevant documentation, videos, solutions to known issues, and links to related resources."

The Advantage Plan offers an additional level of support beyond the Enhancement Plan, which is the most basic of the support options. The Advantage Plan includes six annual electronic or telephone support incidents.

Customers seeking unlimited unlimited electronic or telephone support can upgrade to the Advantage Plus Plan.

Dynamics NAV is also supported by a network of "value-added resellers" (VARs). VARs offer in-depth support services including consulting, implementation support, and product optimization services.

Customizations and Add-ons

Dynamics NAV supports a high degree of customization through configuration and personalization options, which do not require programming changes. "Personalization" refers to changes which can be enacted directly by end-users. Configuration refers to changes which can be implemented by system administrators and business managers.

Companies requiring a higher degree of customization can extend the functionality of Dynamics NAV through programming customization and integration with 3rd party add-on products.

Customers seeking the ability to deeply customize the software can gain additional customization capabilities by licensing the "Application Builder" and "Solution Developer" components>

The following is a list of some of the most popular 3rd party add-on products designed to augment the functionality of Dynamics NAV.

Product Developer Functionality
Absolute Value - Demand Planning and Replenishment Absolute Value Supply chain management
Advanced Job Management for Microsoft Dynamics NAV To-Increase Manufacturing management
Anytime Collect e2b teknologies Accounts receivable
AvaTax Avalara Sales Tax Management
bcEDI Beck Consulting EDI
bcFood Beck Consulting Food manufacturing management
bcPacknShip Beck Consulting Shipping management
ClickBase ClickBase Corporation Business intelligence
Engineering Change Management for Dynamics NAV To-Increase Change management
EQM Rental Solution Armada Dynamics Rental management
EQM Rental Solution Armada Dynamics Rental management
Fastpath Audit Trail Fastpath, Inc. Auditing
Foundation Pack for Microsoft Dynamics NAV Cost Control Software Utility
Full Circle Budget Full Circle Budget Budgeting
HighJump TrueCommerce EDI Solutions HighJump Software EDI
Job Manager Cost Control Software Job cost
Journyx Timesheet Journyx Time tracking
k-eCommerce for Microsoft Dynamics k-eCommerce eCommerce
KwikTag Document Management ImageTag Document management
Manufacturing Integration To-Increase Production management
Manufacturing Plus for Microsoft Dynamics NAV Cost Control Software Manufacturing management
NC Cube NAVAX Business intelligence
Quality Management for Dynamics NAV To-Increase Quality management
RenovoFYI Renovo Corporation Business intelligence
Resource Management To-Increase Scheduling
Sana Commerce for Microsoft Dynamics Sana Commerce eCommerce
Serenic HCM Serenic Human resources
Serenic Navigator Serenic Non-profit management
Sparkrock Manage Sparkrock Non-profit, HR, payroll, employee scheduling
Service Integration To-Increase Service management
Targit Business Intelligence Targit Business intelligence
TRIMIT Fashion TRIMIT Business management/eCommerce
TRIMIT Furniture TRIMIT Business management/eCommerce
Vantage Point Supply Chain EDI Data Masons EDI
Visual Planning for Dynamics NAV To-Increase Manufacturing planning
Vivid Reports FLEX Vivid Reports Business intelligence
Zap Business Intelligence for Microsoft Dynamics NAV ZAP Business intelligence

Platforms

One of the strengths of the Dynamics NAV product is its support of a variety of user platforms. Dynamics NAV supports the following clients:

  • Windows
  • Web (browser-based)
  • IOS (iPhone, iPad)
  • Android
  • Windows Mobile

Windows Client Compatibilities

  • Windows 10 Pro, Enterprise, or Education (32-bit and 64-bit editions).
  • Windows 8.1 Professional or Enterprise (32-bit and 64-bit editions).
  • Windows 8 Professional or Enterprise (32-bit and 64-bit editions).
  • Windows 7 Service Pack 1 Professional, Ultimate, or Enterprise (32-bit and 64-bit editions).

Web Client

  • Microsoft Edge.
  • Internet Explorer 10 or Internet Explorer 11.
  • Google Chrome 44.0 for Windows.
  • Mozilla Firefox 40.0 for Windows.
  • Safari 8.4 on iOS (iPad).
  • Safari 8.0.8 on OSX.

Universal App (Mobile)

  • Windows 10 Home, Pro, Enterprise, or Education (32-bit and 64-bit editions).
  • Windows 8.1 with Internet Explorer 11 (build 11.0.9600.17239) (32-bit and 64-bit versions including RT) and Windows Phone 8.1.
  • Android 4.4.3.
  • iOS 8.4.

Windows Server

  • Windows 10 Pro, Enterprise, or Education (64-bit edition).
  • Windows 8.1 Professional or Enterprise (64-bit edition).
  • Windows 8 Professional or Enterprise (64-bit edition).
  • Windows 7 Service Pack 1 Professional, Ultimate, or Enterprise (64-bit edition).
  • Windows Server 2012 R2 Standard or Essentials (64-bit edition).
  • Windows Server 2012 Standard or Essentials (64-bit edition).

Web Server

  • Windows 10 Pro, Enterprise, or Education (64-bit edition).
  • Windows 8.1 Professional or Enterprise (64-bit edition).
  • Windows 8 Professional or Enterprise (64-bit edition).
  • Windows 7 Service Pack 1 Professional, Ultimate, or Enterprise (64-bit edition).
  • Windows Server 2012 R2 Standard or Essentials (64-bit edition).
  • Windows Server 2012 Standard or Essentials (64-bit edition).

Dynamics NAV History

Dynamics NAV began as a multi-user client/server account application called Navision. Navision was originally produced by the Danish software developer PC&C A/S, which was founded in 1987.

In 2002, Microsoft purchased Navision. The product was renamed Microsoft Dynamics NAV in 2005. The current version of Dynamics NAV is Dynamics NAV 2017.

Data Sources

The product information presented on this page is based on information provided by the developer and from previous software buyers who considered the software via Find Accounting Software referrals. Last update: 12/6/2016.

Popular Functionality Modules

Payables Purchase Invoicing Post and print vendor invoices and purchase credit memos with Purchase Invoicing, which is fully integrated with General Ledger and Inventory. Standard…

General Ledger Centralize your company’s accounting information, posting specifications, and other core data efficiently. Work efficiently in a multiple-user environment, explore the…

Receivables Sales Invoicing Sales Invoicing is fully integrated with General Ledger and Inventory, so you can post and print customer invoices and sales credit memos. Receive notices…

Purchase Order Management Purchase Invoicing Set up, post, and print purchase invoices and purchase credit memos. This granule is integrated with General Ledger and Inventory. Purchase Invoice…

Inventory Analysis Reports Provide company decision-makers, especially those with overall responsibility for sales, purchases, and product portfolio management, with an efficient and…

Complete Functionality Module List

Reviews of Dynamics NAV

from Fancy Marketing says…

It is a very very complicated software tool. Laymen will have a hard time understanding its modules. We have been using the system for 5 years already and until now still not familiar with it. At times, processing and posting of data takes forever. Support for this system is very expensive.

The good: Consolidated reports.

The bad: I think navigation of this system should be simplified, i believe most people using this system are not IT experts.

from Get Better Solutions Inc says…

NAV is a very good product that does all the basics very well but is not the most feature rich software you will find. Depending on the industry you are in you may need to find additional add-on solutions or customize the software to meet all of your requirements. Don’t make assumptions about what it will do. Don’t be fooled by other software that does seem to have all the features but can’t actually do the basics (accounting) well. Be very careful about believing that you can implement it on your own, or with very little help. Most organizations can’t and even if you can, there is no substitute for experience with the software.

The good: It is logically and consistently designed throughout all functional areas. It does most things very well. It is a very good system that has been getting even better the past few years. If you take the time to learn it well, you will be rewarded.

The bad: Microsoft has spent a lot of time in the last few years modernizing the technology and creating the RTC (role tailored client). Their RTC attempt with NAV2009 was an epic fail but NAV2013R2 and NAV2015 are much, much better. They need to focus more on adding functionality that is currently missing as well as fixing bugs that were fixed in the past and then re-introduced with a new version.

says…

We have used Navision since 2002 and our old version was at the end of its life and needed to be replaced. In the naive belief that upgrading to Nav 2103 was likely to be simpler, quicker, cheaper and easier for existing users to convert to than installing a brand new system, we chose Nav 2013. It was a BIG MISTAKE. The software is so much more complicated (unnecessarily). It lacks many of the features of the old system that made it flexible and easy to use. It is not intuitive and screens and menus are poorly laid out and cluttered. Information is very difficult to find. There are many more key strokes required for most actitivies with the result that productivity has gone backwards after a significant investment of time and money.

The good: Very little

The bad: Search functionality needs to revert back to the simplicity and power of ‘old Navision’. There needs to be the option of old style menus that were so much easier to use than the role tailored ones. The main window should be made different from all subsequent windows so that it’s difficult to accidentally close it and the rest of the Nav 2013 session. (Thick client programmes take ages to re-load). Some useful out of the box reports would be good too although this has been a long standing criticism of Navision not just Nav2013.

says…

It is a great tool for SMUs because it is so flexible, inexpensive, and easy to get started with. Once you realize how it works you get ideas how you could improve your efficiency with it continuously. It saves so much time for us that we find it is worth every dollar.

The good: flexible inexpensive full company solution easy implementation improvement tool intuitive user interface full MS Office integration

The bad: for the setup of some more advanced functions you need a service provider to help you. Licensing and Servicing models are cumbersome in some areas.

An Dynamics NAV user says…

We just basically use the general ledger feature.

The Good: We had a local reseller who is helping with implementation. The reporting was much better than some of the others that we have seen. I would say the overall package had a very good look and feel to it. We also liked it’s built in interface with other solutions.

The Bad: Right now we are at the configuration of it so it’s proving to be difficult to do that but I think that just goes along with the complexity of it.

says…

it has taken us a lot of time to understand the program but now we are more confident in it

The good: we have found the detail provided in reports very useful especially using dimensions.

The bad: Setting up our documents such as invoices and statements has been really difficult and we are still not happy with them

says…

Integrates easily with Excel. Takes a LOT of programming to make it work in the traditional GL accounting system approach. It wants to be one size fits all.

The good: Easy to export or copy to Excel. Good drill down capability.

The bad: Missing a lot of expected abilities. It doesn’t import canceled checks for the bank recon module. Although the “dimensions” aspect is sold as a plus, it actually causes a lot of pitfalls for the unwary. Bank recons couldn’t be done because of dimensions.
Financial statements are awful. Even after you know how to program financial statements, underlines print even though there are no numbers to underline. Incredible amount of custom programming is required to get useful reports.

An Dynamics NAV user says…

It’s a sophisticated accounting system geared to the small or large corporation that has complex accounting needs.

The good: It’s flexible and adaptable.

The bad: Very poor documentation

says…

Very difficult to use. A guide on how to use would help

The good: Once set up it is great and complete

The bad: Need a lot of tech help at 150 per hour in addition to purchase price. Est extra cost at $100,000