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Plan, track, and analyze service operations to maximize efﬁciency, gain a complete overview of costs and revenue, and improve proﬁtability for service operations.
Designed for simplicity and ease of use, Service Management for Microsoft Dynamics AX can support a wide range of service operations. Your service people can easily create agreements tailored to customer requirements and access service orders, contract details, and repair histories to quickly respond to customer queries. Flexible capabilities and full integration with Microsoft Dynamics AX enable companies to plan service orders proactively, manage costs effectively, track current service resource consumption, and analyze past use from both service and ﬁnancial perspectives
"Service Management" is part of the Dynamics AX (formerly Axapta) line of products, developed by Microsoft.