A document management software that features workflow automation, version control, OCR enhance productivity and more.
M-Files is designed to help businesses manage, share, and secure documents and information, catering to even highly regulated industries.
It was about getting away from multiple layers of folder structures and finding a system that enabled us to access documents quickly. It has good version control and, crucially, good audit processes.
We found it very easy to manage the configuration ourselves. So when we decided to make a change to some of our structures and how we wanted to have things set up, we could do that ourselves.
In terms of service delivery, it enables more time for face to face. If you’re not in front of a screen searching for information, you’ve got time to speak to your customers. If everyone is saving 15 minutes a day, by the time you’ve got a staff of over 100, that’s a significant amount of time per week that is being saved.