Combining Jonas eService and Jonas Mobile with the Jonas Dispatch system enables you to streamline your service department to dramatically increase productivity while improving customer satisfaction. eService allows clients the ability to create and review work orders, view work order history, view and update equipment lists and view any outstanding accounts payable. Jonas Mobile technology allows your technicians to pick up and manage work orders directly in the field on a PDA. Customer signatures are captured on site and work order details are updated to the back-office system in real time. The Jonas Dispatch system is used to manage the scheduling of work orders and technicians. Together these modules form a fully integrated system that allows work order information to flow seamlessly between your customers, technicians and head office without the double entry of data.
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