Infor10 Financials Business (SunSystems) provides full sales order management through its Sales module, which delivers complete functionality for Sales Invoicing, Sales Management and Sales Quotations. In addition, there are options for Product Profiles, delivering profiling specifically for customers, and Advanced Pricing. The solution ensures that organizations can streamline the sales, order and distribution operations, in order to deliver high levels of customer service.

Sales Order Entry: Entry amendment, review of order details with full revision history and quotation system – quotes can be converted to orders.

Sales Order Processing: Various stages can be sequenced or eliminated to match business needs and user-defined views with extensive drill-paths to associated information.

Pricing Management: Sophisticated pricing capabilities for structured price bands and price book hierarchy of up to 10 levels for complex requirements.

Credit Management: Review and action processes for orders on credit hold; monitoring report for patterns of credit usage; and automated credit limit warning.

Reporting on sales: Standard reports, e.g. customer listing, order status, sales listing; sales analysis based on item, location, address and analysis codes; and user-defined reports on quotations, orders, credit notes, invoices, etc.

Integration: Sales orders can be imported from other systems using XML; sales transactions can be exported to allow manipulation; and integrated processing allows orders to be mapped to the ledger.

Customer Management: Flexible system for maintaining wide range of customer details and multiple addresses per customer, each with definable characteristics - e.g. minimum sales order value or default dispatch warehouse.