Is Infor SyteLine right for your business?

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The sales module in Syteline is more than just an order entry tool. It is a comprehensive module that allows users to manage a customer from the point of customer quotes through customer order entry, engineering, production, costing, shipping and customer services.

Estimating

Create comprehensive quotes by easily createing estimates quickly and easily by company from another estimate, an existing work order, or a bill of material and then modifiying the new estimate to match the customer’s specifications.

Infor ERP Syteline creates a cost estimate that includes material, labor, burden and outside services. If the contract is approved by the customer you can easily convert that estimate to a sales order and a work order for production purposes.

Here are some other features:

  • Engineering Sandbox Development
  • Quoting and Cost Analysis
  • Copy an Estimate from another Estimate, a work order, or Bill of Material, and then make modifications as necessary.
  • What-if Scheduling
  • Pricing tables
  • Multiple Price Breaks
  • Estimate Status to reflect Customer acceptance
  • Estimates Quick Entry Form
  • Estimate Response Form for customers

Customer Order Entry and Invoicing

Quickly and easily access sales order information to provide high level customer service. Your customer service representatives have an online support center to enter and track customer orders and create invoices. This integration allows customer service reps to take action on credit problems, reschedule requirements, and release orders in a timely manner to meet required shipment dates.

Other features:

  • Centralized and decentralized order entry
  • Customer Orders Quick Entry Form
  • Automatic credit checking, warnings and hold
  • Order change history
  • Volume, customer/item, contract and matrix pricing
  • Hard and soft allocations
  • Three-tier Customers (Corp—Bill To, Sold To(s), Ship To(s))
  • Drop Shipping by order/line/release
  • Regular/Blanket Orders
  • Kit orders
  • Ship Early/Partial processing
  • Time-phased item availability
  • Ability to link customer order lines directly to Job Orders, Inventory, Purchase Orders and Transfer Orders
  • Order/Line Discounts
  • Available to promise for real delivery dates
  • Features and Options order configuration
  • Multi-lingual customer paperwork, including invoices
  • Foreign currencies
  • Sales tax calculations: VAT & GAT
  • Progressive billings
  • Customer Document Profiles
  • Letters of credit
  • Order acknowledgements
  • Advanced Shipping Notices
  • Consolidated invoicing
  • Drop ship orders (direct from vendor)
  • Customer Service Homepage